You are trying to establish remote connection using HTML 5 Viewer in HTTPS mode and you get the message "Web Socket Secure (WSS) - Failure".
You are trying to acess Desktop Central server in HTTPS mode. The Self Signed/Third Party certificates configured on the server is not recognized on the Safari browser.
You can now retry to establish remote connection. If problem still persists, then you can contact Desktop Central support.
Applies to: Remote Desktop Management, Troubleshoot Remote Desktop, Remote Desktop Connection Problems
Keywords: Remote Desktop, Manage Remote Computers, Troubleshoot Remote Machines
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