# Encypted key file uploaded - Endpoint Central Knowledge Base

Problems and resolutions when an encrypted key file is uploaded while importing the SSL certificate for enabling secured communication (HTTPS).

## Problem

If you have uploaded an encrypted key file while importing the SSL certificate for enabling secured communication (HTTPS), you may get this error message:

- Uploaded key file is encrypted

## Resolution

You can try to resolve the issue by decrypting the encrypted file. Follow the below steps to decrypt the file:

### For Endpoint Central version below 11.1.2242.01:

1. Navigate to the **<Endpoint Central installed directory>/apache/bin**.
2. Place your encrypted key file in this directory.
3. Open Command Prompt with administrator privileges from this location.
4. Execute this command **openssl rsa -in <encrypted key file name> -out decrypted_key.key**.
5. When prompted to enter a password, enter the password which you used for encrypting the key file.

### For Endpoint Central version 11.1.2242.01 and above:

1. Move the generated key file to Endpoint Central Installation directory/bin.
2. Open Command Prompt with admin privileges and navigate to Endpoint Central Installation directory/bin.
3. Execute `generateCSR.bat` file.
4. Enter **2** to decrypt the `.key` file.
5. Enter the name of the key file along with its passphrase.
6. The decrypted key file will be generated in Endpoint Central installation directory/bin. [Existing decrypted key files will be overwritten]

You have successfully decrypted the file. Now try uploading the certificate using the `decrypted_key.key` file.

**Applies to:** Import SSL certificate

**Keywords:** Encrypted key file, decrypt, SSL certificate

**Support:**  
Email: [desktopcentral-support@manageengine.com](mailto:desktopcentral-support@manageengine.com)