# Installing XP SP3?

## How to install Windows XP SP3?

This document will brief you the steps involved in installing Windows XP SP3 using Endpoint Central.

### What way is it different from other Service Packs?

Windows XP SP3 cannot be installed if you have the following updates installed on your computer:

- Microsoft Shared Computer Toolkit
- Remote Desktop Connection (RDP) 6.0 MUI

If any of these updates are installed, the XP SP3 installation will fail with an error "STATUS_PREREQUISITE_FAILED”.

You need to uninstall these updates prior to installing Windows XP SP3.

Reference: Microsoft KB [949388](http://support.microsoft.com/kb/949388/index.html)

### Steps to Install Windows XP SP3 using Endpoint Central

1. Download the Windows XP Service Pack 3 from [Microsoft Website](http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4&displaylang=en).
2. Create a network share and place the downloaded SP3 file. The network share should have read permissions for the "Authenticated Users" group.
3. Download the [uninstall_kb925877.txt](https://www.manageengine.com/products/desktop-central/uninstall_kb925877.txt) and rename it as uninstall_kb925877.vbs. Copy this script to the network share created in step 2.
4. Add a software package for Windows XP SP3 and specify the following details:
   1. The package type as EXE.
   2. Select the path type **as Network Path** if the deployment is in LAN or HTTP Path for deployment in WAN.
   3. **Installation Command with Switches and Arguments**: Complete network path of WindowsXP-KB936929-SP3-x86-ENU.exe file with the following arguments: quiet /passive /norestart.  
      Eg. `\\MyShare\WindowsXPSP3\WindowsXP-KB936929-SP3-x86-ENU.exe /quiet /passive /norestart`
   4. Select the option **Run the Script before Installing Software** and specify the complete path to the uninstall_kb925877.vbs. You need to prefix wscript.exe in the path. Do not specify any Exit Code.  
      Eg. `wscript.exe \\MyShare\WindowsXPSP3\uninstall_kb925877.vbs`
5. Define an Install Software Configuration and deploy.

**Note**: You need to restart the computers after successful deployment (the status should be Executed).