# Inventory Management - Knowledge base

## Not receiving Inventory Alerts

### Problem

You have set up inventory alerts, but you do not receive any alerts.

### Cause

You will not receive inventory alerts if you have not configured the Mail Server Settings and SMS Server Settings in Endpoint Central Server.

### Resolution

Before you proceed to configure the mail and SMS server settings, check whether the last scan performed has been successful or not. To verify the same:

- Go to **Scan Systems** under **Inventory** tab.
- Check the **last successful scan** details for the required computer. If the last performed scan status is **failed**, refer to this [document](https://www.manageengine.com/products/desktop-central/inventory_scanning_failure.html) for troubleshoot steps.

If the recent scan has been successfully performed, configure the SMS and mail server settings:

1. [Configure Mail Server settings in Endpoint Central Server.](https://www.manageengine.com/products/desktop-central/help/configuring_desktop_central/configuring_mail_server.html)
2. [Configure SMS Server settings in Endpoint Central Server](https://www.manageengine.com/products/desktop-central/configure-sms-server-settings.html)

**Applies to:** Software Inventory Alerts, Schedule Hardware Inventory Alerts, Notify Asset Management

**Keywords:** Software Inventory Alerts, Hardware Asset Alerts, Track Software Inventory, Monitor Hardware Assets, Manual Scanning, Asset Scan, Inventory Reports