# Manual patch upload connection reset

Last Updated On: 04 Sep 2026

A Cloud manual patch upload can fail with **net::ERR_CONNECTION_RESET** even when the vendor package is valid.

## Cause

The browser connection to the upload host is reset before the file upload completes. The package itself can still be valid. A common upload host is `https://upload-accl.zoho.in`.

## Resolution

1. Allow the upload host through the proxy, firewall, and SSL inspection.
2. Retry the upload in an incognito window or a different browser.
3. Retry from another network to rule out local network restrictions.

## Related

- [Attention Required](https://www.manageengine.com/products/desktop-central/help/patch-management/attention-required.html)
- [Troubleshooting patch deployment errors](https://www.manageengine.com/products/desktop-central/help/patch-management/patch-deployment-troubleshooting.html)