Mobile Device Management - Knowledge base

MDM - Wifi Profile Failed!

Problem

You get an error message "Wifi Profile Failed!" during the creation of Wifi Profile.

Cause

You might get this error message when the certificate sent along with the Wifi payload fails to install.

Resolution

The device needs a passcode policy in order for the Wifi certificate to be installed. You need to verify if a passcode policy is set on the device, if not, create a Passcode Profile and distribute it to the device. You may then create the Wifi Profile again by choosing the appropriate certificate.

Applies to: Creating Wifi Profile, Manage Mobile Device, Wifi Profile Failed

Keywords: Android Wifi Profile, Wifi Payload Failed, Mobile Device Management.

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