# MDM - Wifi Profile Failed! ## Problem You get an error message "Wifi Profile Failed!" during the creation of Wifi Profile. ## Cause You might get this error message when the certificate sent along with the Wifi payload fails to install. ## Resolution The device needs a passcode policy in order for the Wifi certificate to be installed. You need to verify if a passcode policy is set on the device, if not, create a Passcode Profile and distribute it to the device. You may then create the Wifi Profile again by choosing the appropriate certificate. **Applies to:** Creating Wifi Profile, Manage Mobile Device, Wifi Profile Failed **Keywords:** Android Wifi Profile, Wifi Payload Failed, Mobile Device Management. ## Other KB articles - [Agent Installation](https://www.manageengine.com/products/desktop-central/knowledge-base.html#agent-installation) - [Configurations](https://www.manageengine.com/products/desktop-central/knowledge-base.html#windows-configurations) - [Inventory Management](https://www.manageengine.com/products/desktop-central/knowledge-base.html#inventory-management) - [Patch Management](https://www.manageengine.com/products/desktop-central/knowledge-base.html#patch-management) - [Software Distribution](https://www.manageengine.com/products/desktop-central/knowledge-base.html#software-distribution) - [Service Pack Installation](https://www.manageengine.com/products/desktop-central/knowledge-base.html#service-pack-installation) - [Desktop Sharing](https://www.manageengine.com/products/desktop-central/knowledge-base.html#remote-desktop-sharing) - [Active Directory Reports](https://www.manageengine.com/products/desktop-central/knowledge-base.html#active-directory-reports) - [User Logon Reports](https://www.manageengine.com/products/desktop-central/knowledge-base.html#user-logon-reports) - [Endpoint Central SP Upgrade](https://www.manageengine.com/products/desktop-central/knowledge-base.html#service-pack-upgrade) - [Miscellaneous](https://www.manageengine.com/products/desktop-central/knowledge-base.html#miscellaneous) [ยป More](https://www.manageengine.com/products/desktop-central/knowledge-base.html) ## 24/5 Support Support will be available 24hrs a day and five days a week (Monday through Friday), excluding USA & India public holidays. Tel : +1-888-720-9500 Email : [desktopcentral-support@manageengine.com](mailto:desktopcentral-support@manageengine.com) **Speak to us** - Join the Endpoint Central Community, to get instant answers for your queries, register with our [Forum](http://forums.manageengine.com/Desktop-Central). - Look out for the latest happenings in Desktop Management, follow our Tweets on [Twitter](http://twitter.com/DesktopCentral). - Get to know the latest updates and Best Practices in Desktop Management through our [Blog](http://blogs.manageengine.com/desktopcentral/index.html). [Mobile Device Management - Knowledge Base](https://www.manageengine.com/products/desktop-central/knowledge-base.html#mobile-device-management)