Software Installation - How To

MDM App installation Failure - User Not Registered for Managed Distribution

Problem

When the user tries to install an iOS paid App from the App Catalog, an error message is displayed on the mobile device "User Not Registered for Managed Distribution"

Cause

When the user tries to install a paid App from the App catalog, user will be prompted to accept an App distribution invitation. If the user fails to accept the invitation and tries to continue App installation, which means the user is not registered for Managed Distribution.

Resolution

User should follow the steps mentioned below to get themselves registered:

  1. Open App Catalog on the managed device
  2. Touch the paid iOS App, which needs to be installed
  3. Touch Continue, to accept the invitation as mentioned below

    Accept Invitaion

    Terms and Conditions

    Terms & Conditions

  4. By accepting the invitation, user will be registered for Managed Distribution. If prompted, users should provide their Apple ID and Password. This is a one time process, so that users will not have problems in installing a paid App distributed through Managed Distribution.

User have successfully registered the for Managed Distribution. User will now be able to install the paid App from the App Catalog.

Applies to: Apple ID, Managed Distribution, Manage Mobile Device

Keywords: Incorrect Country Code, iTunes Apple ID cannot be validated, Mobile Device Management.

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