OS Deployer - Knowledge base

Could not access network location

Problem

You can see the error message "Could not access network location" on the screen when you try to do either of the following:

  1. During image creation, while instaling image creator components.

Cause

  1. Invalid regitry entry in the below registry path,
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
     

Resolution

  1. Click Start, click Run, type Regedit.exe, and then click OK.
  2. Locate and then click the following registry subkey:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  3. In the right pane, verify that the values are the same as the values in the following table. If each value matches the table, go to step 7. 
  4. If any Name, Type, or Value does not match the table in step 3, right-click the Value name, and then click Delete.
  5. In the left pane, right-click User Shell Folders, point to New, click Expandable String Value, type the Name value that you want from the table in step 3, and then press ENTER.
  6. Right-click the value that you created in step 5, click Modify, type the value in the Value data box for the Value name, and then click OK.
  7. Locate and then click the following registry subkey:
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders
  8. In the right pane, verify that the values are the same as the values in the following table. If each value matches the table, go to step 12. 
    For Windows XP and for Windows Server 2003
  9. If any Name, Type, or Value does not match the table in step 8, right-click the Value name, and then click Delete.
  10. In the left pane, right-click User Shell Folders, point to New, click Expandable String Value, type the Name value that you want from the table in step 8, and then press ENTER.
  11. Right-click the value that you created in step 10, click Modify, type the value in the Value data box for the Value name, and then click OK.
  12. Exit Registry Editor, and then restart the computer.

Keywords: connection could not be established, registry path, image creator installation.