OS Deployer - Knowledge base

There are currently no logon servers available to service the logon request!

Problem

You can see the error message "There are currently no logon servers available to service the logon request" on the screen when you try to do either of the following:

  • When installing image creator component.
  • When you are trying to access a remote machine's share.

Cause

  1. Usually you get that message when trying to log in with a domain account, but there are no domain controllers present to authenticate your credentials.
  2. Trust relationship problem existing between the domains in the network

Resolution

  1. Ensure that your domain controller is active and running.
  2. Check if the target machine is contacting the correct DNS.
  3. If there are more than one domain available withing a network, reset the trust relationship between the domains by executing the following command in any of the domain controller machine,

    netdom trust /d:Domain1 Domain2 /Ud:Domain1\Username /reset

    The /reset parameter synchronizes the appropriate shared secrets if they are not already synchronized.

Keywords: no logon servers available, trust relationship.