Patch Management - Knowledge base


Patch Configuration Failure - "Problem while downloading the patch from server"


You are trying to deploy patches on your network computers. However the Patch Deployment Status shows a message - "Problem while downloading the patch from server ".


You will encounter this error if, the agent residing in your client machines is unable to download a particular patch from the Desktop Central Server. This is likely to happen if you have:

  • Recently changed the Patch Store Directory to a new location and failed to copy the patches from the previous directory to the new location. (or)
  • Deleted the patches from the patch store.


You can resolve this issue as follows:

  • Copy the patches from the previous directory to the new location.
  • Redeploy the patch on the target system.

Applies to: Patch Deployment Failure, Patch Download Failure

Keywords: Problem while downloading the patch from server, Patch Installation Failure

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