ServiceDesk Plus Integration

Desktop Central + ServiceDesk Plus

Expand your IT help desk’s capabilities

Try Desktop Central for free

Did you know that the most important aspect of a good customer service experience is getting the issue resolved in a single interaction, irrespective of how long the resolution takes? Your help desk software should communicate with other tools to provide a cohesive end-user experience. The Desktop Central - ServiceDesk Plus integration will outclass most of your help desk integrations.

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Updated asset data in the CMDB.

Get real-time software and hardware inventory details in your CMDB, along with instant alerts about changes.

Quickly deploy business apps from tickets.

Use over 5,000 Windows, macOS, and Linux templates to automate and customize software deployment.

Initiate remote control from ServiceDesk Plus console.

Leverage file transfer, built-in chat and voice calling, collaborative troubleshooting, and other advanced features.

Over 12 handy system manager tools.

Without initiating a remote session, you can troubleshoot systems and broadcast announcements.

Automate mobile device management from tickets.

In addition to managing PCs, you can also manage smartphones and tablets from the ticket window.

Robust, automated security strategies.

Automate patch management, uninstall blacklisted apps, and selectively grant access to prohibited apps.

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Let's get started!

Useful resources to guide you through the integration

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