# Software Deployment - Knowledge base

## Directory Name is Invalid

### Problem

Software deployment has failed. The error message that you see is, “The directory name is invalid”.

### Cause

You cannot access the root folder because the root path that you have specified is not a valid directory.

**Note:** If you have included the name of the executable file, remove it.

### Resolution

You are required to specify a valid working directory. The working directory you specify to deploy software should not contain the executable file path. It should limit to the folder containing the executable.

You can verify the root path or working directory from the following location:

Software Deployment --> Add Package --> Advanced Options --> Installer/Uninstaller Settings (enable) --> EXE/MSI Root Path

* **Example**

Following are examples for names for a valid working directory:

- `\\server-name\software-folder` – **correct**
- `\\server-name\software-folder\filename.exe` – **incorrect**
- `\\server-name\software-folder\filename.msi` – **incorrect**

If the problem persists, contact support with the following details:

- Log files from the Endpoint Central Server
- Log files from the Endpoint Central agent related to the system in which the installation has failed
- The software package that you were trying to install

You can refer to the logs collection guide here:  
[logs](https://www.manageengine.com/products/desktop-central/logs-how-to.html)

**Applies to:** Software Deployment

**Keywords:** Root Path Error, Software Deployment Failure, Invalid Directory