# Alert to Action: Delivering Faster Fixes Through ITSM + UEM Synergy **Free webinar** **September 2, 2025** 3 PM AEST | 11 AM BST | 11 AM CDT Repetitive IT tickets drain time and keep teams in a reactive loop. Password resets, missing patches, software failures, day after day. Your team is stuck firefighting instead of improving IT! Strict security setups add to the noise, flooding employees with alerts and forcing tickets for even basic requests. But what if there was a simpler way? One dashboard, one agent, no ticket fatigue for IT, and no alert fatigue for users. **The secret sauce to making your overwhelming helpdesk job … just whelming** ## In 45 minutes, you'll learn how to: - Reduce ticket volume through automated preventive actions - Cut resolution time with integrated endpoint control - Eliminate context switching between 5+ different tools - Automate resolutions for the 5 most common IT issues before they reach your queue - Strengthen your security posture while reducing manual workload ## With a live demo that includes: - The steps to patch endpoints directly from a service ticket - Deploying software automatically without leaving ServiceDesk Plus - Real-time instant troubleshooting - Custom automation workflows for your top recurring issues - Ransomware and malware protection with built-in endpoint security ## Before you’re back to putting out IT fires, you’ll have a plan to prevent them with: - A deep dive into Endpoint Central’s endpoint management and security capabilities - A quick overview of key ITSM features in ServiceDesk Plus that enhance resolution speed - Step-by-step guidance to integrate the two platforms - Real-world demos showing ticket prevention and faster resolution ## Watch the Webinar ## Unified Endpoint Management and Security Solution ### Patch Management - [Patch Management Process](https://www.manageengine.com/products/desktop-central/patch-management.html) - [Windows Patch Management](https://www.manageengine.com/products/desktop-central/windows-patch-management.html) - [Mac Patch Management](https://www.manageengine.com/products/desktop-central/mac-patch-management.html) - [Linux Patch Management](https://www.manageengine.com/products/desktop-central/automate-linux-patch-management.html) - [Patch Deployment](https://www.manageengine.com/products/desktop-central/patch-deployment.html) - [Deploying Non-Microsoft Patches](https://www.manageengine.com/products/desktop-central/non-microsoft-patches.html) - [AntiVirus Update](https://www.manageengine.com/products/desktop-central/antivirus-updates.html) - [Third Party Patch Management](https://www.manageengine.com/products/desktop-central/non-microsoft-patches.html) - [Windows Updates](https://www.manageengine.com/products/desktop-central/windows-updates.html) - [Service Pack Deployment](https://www.manageengine.com/products/desktop-central/windows-service-pack-deployment.html) - [Patch Management Reports](https://www.manageengine.com/products/desktop-central/patch-management-reports.html) ### Software Deployment - [Software Repository](https://www.manageengine.com/products/desktop-central/software-repository.html) - [Software Installation](https://www.manageengine.com/products/desktop-central/software-deployment.html) - [Windows Software Deployment](https://www.manageengine.com/products/desktop-central/windows-software-installation.html) - [Mac Software Deployment](https://www.manageengine.com/products/desktop-central/mac-software-deployment.html) - [Self Service Portal](https://www.manageengine.com/products/desktop-central/self-service-portal-software.html) ### Endpoint Security - [Vulnerability management & Threat mitigation](https://www.manageengine.com/vulnerability-management/features.html?dc_end) - [Browser security](https://www.manageengine.com/browser-security/features.html?dc_end) - [Device control](https://www.manageengine.com/device-control/features.html?dc_end) - [Application control](https://www.manageengine.com/application-control/features.html?dc_end) - [BitLocker management](https://www.manageengine.com/products/desktop-central/bitlocker-management.html?dc_end) ### OS Deployment - [Advanced, Automated Deployment Methods](https://www.manageengine.com/products/os-deployer/os-deployment.html) - [Hardware Independent Deployment](https://www.manageengine.com/products/os-deployer/hardware-independent-deployment.html) - [Modern Disc Imagining](https://www.manageengine.com/products/os-deployer/disk-imaging.html) - [Windows 10 Migration](https://www.manageengine.com/products/desktop-central/deploy-windows-10-how-to.html) - [Remote OS Deployment](https://www.manageengine.com/products/os-deployer/deploy-os-anywhere.html) - [Customize OS Deployment](https://www.manageengine.com/products/os-deployer/customized-deployment-templates.html) ### Asset Management - [IT Asset Management process](https://www.manageengine.com/products/desktop-central/it-asset-management.html) - [Asset Tracking](https://www.manageengine.com/products/desktop-central/it-asset-tracking-software.html) - [Software Metering](https://www.manageengine.com/products/desktop-central/software-metering.html) - [Warranty Management](https://www.manageengine.com/products/desktop-central/software-warranty-management.html) - [Software License Compliance](https://www.manageengine.com/products/desktop-central/software-license-management.html) - [Prohibited Software](https://www.manageengine.com/products/desktop-central/prohibited-software.html) - [Block Application](https://www.manageengine.com/products/desktop-central/block-exe-application.html) - [Software Assets](https://www.manageengine.com/products/desktop-central/software-inventory.html) - [Hardware Assets](https://www.manageengine.com/products/desktop-central/hardware-inventory.html) ### Mobile Device Management - [Mobile Device Management for iOS devices](https://www.manageengine.com/products/desktop-central/mobile-device-management-ios.html) - [Mobile Device Management for Android](https://www.manageengine.com/products/desktop-central/mobile-device-management-android.html) - [Mobile Device Management for Windows](https://www.manageengine.com/products/desktop-central/mobile-device-management-windows.html) - [Mobile Application Management (MAM)](https://www.manageengine.com/products/desktop-central/mobile-application-management-mam.html) - [Bring Your Own Device (BYOD)](https://www.manageengine.com/products/desktop-central/bring-your-own-device-byod.html) ### Tools & Configurations - [Remote Desktop Sharing](https://www.manageengine.com/products/desktop-central/remote-desktop-sharing.html) - [Shutdown & Wake On tool](https://www.manageengine.com/products/desktop-central/windows-system-tools.html#Wake-On-LAN) - [Chat Tool](https://www.manageengine.com/products/desktop-central/chat-tool.html) - [Check Disk & Clean Disk](https://www.manageengine.com/products/desktop-central/windows-system-tools.html#Check-Disk) - [Check Disk & Clean Disk](https://www.manageengine.com/products/desktop-central/disk-defragmenter.html) - [Custom Script](https://www.manageengine.com/products/desktop-central/custom-scripts.html) - [USB Device Mgmt](https://www.manageengine.com/products/desktop-central/control-usb-devices.html) - [Power Mgmt](https://www.manageengine.com/products/desktop-central/desktop-power-management.html)