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    Adding Terminal Servers

    • Navigate to Settings > Configuration > Manage Application Sources. You can also click on the +Add button on the top right corner of the Home page and select Application.
    • Next, select the Other Application Sources tab and click on the +Add Application button.
    • Choose the Application Type as Terminal and enter the name of the device.
    • Click on the Add button.
    • After adding the Terminal Server in EventLog Analyzer, you can configure logging as instructed below.

    Configuring Terminal Server: Open Event Viewer > Application and Service Logs > Microsoft > Windows > TerminalServices-Gateway > Operational and right click and select 'Enable Log'. This will enable logging for the corresponding 'Gateway' or 'Operational' processes. The logs can be viewed in Event Viewer.

    Note: If the terminal server device is a 64-bit Windows OS machine (i.e., Windows Vista and above), carry out the following registry configuration::

    • Open the registry editor 'regedit' of the Terminal Server machine in the Command Line Window.
    • Navigate to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\services\eventlog\
    • To create a new key, right click on eventlog, click new > key. You can name the key as Microsoft-Windows-TerminalServices-Gateway/Operational. 

    This will convert the log type to 'Administrative' thus enabling you to perform searches and generate reports out of these logs.

    The above configuration is not required for 32-bit Windows OS versions.

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