lhs-panel Click here to expand

File backup and restoration

It is highly recommended to take a backup of critical files and folders before installing service packs.

File backup

You can either take a server snapshot or follow the given steps.

  • Stop the EventLog Analyzer application.
  • Copy the following folders without any exclusions.
    • <EventLog Analyzer Home>/bin
    • <EventLog Analyzer Home>/conf
    • <EventLog Analyzer Home>/images
    • <EventLog Analyzer Home>/jre
    • <EventLog Analyzer Home>/lib
    • <EventLog Analyzer Home>/server
    • <EventLog Analyzer Home>/tools
    • <EventLog Analyzer Home>/troubleshooting
    • <EventLog Analyzer Home>/webapps
    • <EventLog Analyzer Home>/pgsql
  • Copy the entire ES folder, excluding the below files.
    • <EventLog Analyzer Home>/ES/data
    • <EventLog Analyzer Home>/ES/CachedRecord
    • <EventLog Analyzer Home>/ES/archive
  • Also copy the following files from the data folder from the EventLog Analyzer home.
    • <EventLog Analyzer Home>/data/cookie.txt
    • <EventLog Analyzer Home>/data/pub_rsa.key
    • <EventLog Analyzer Home>/data/sls.conf

File restoration

  • Stop the EventLog Analyzer application.
  • Copy the current product files to a different folder. This is to ensure product functionality in case of file restoration failure.
  • Replace the current product files with the files copied during backup.

Copyright © 2020, ZOHO Corp. All Rights Reserved.

Get download link