- Related Products
- Log360
- AD360
- ADManager Plus
- ADAudit Plus
- ADSelfService Plus
- Exchange Reporter Plus
Click here to expand
The API allows you to fetch the alert profile details of the created ticket.
| Header name | Value | Mandatory | Description |
| Authorization | Bearer {{AuthToken}} | Yes | AuthToken generated from the API Settings page.
e.g., Bearer abcd1234xyz |
The request body must be sent in JSON format and include the following key/value parameters:
| Parameter Name | Mandatory | Type | Description |
| ticket_id | Yes | String | ID of the ticket to retrieve alert profile details from. |
The response will be a JSON object with the following key/value pairs:
| Parameter name | Description |
| profile_name | Name of the alert profile from where the ticket was raised. |
| profile_id | ID of the alert profile from where the ticket was raised. |
| message | Status of the alert profile details fetched from the ticket. |
curl --location 'http://localhost:8400/RestAPI/v1/ticket/profile?ticket_id=33741' \
--header 'Authorization: Bearer abcd1234xyz' \
{"profile_name":"Alert 1","profile_id":1801,"message":"Alert Profile Name fetched successfully"}
The API allows you to disable the alert profile notification for the ticketing tool connection.
| Header name | Value | Mandatory | Description |
| Authorization | Bearer {{AuthToken}} | Yes | AuthToken generated from the API Settings page.
e.g., Bearer abcd1234xyz |
| Parameter Name | Mandatory | Type | Description |
| profile_id | Yes | String | Profile ID of the alert profile to be disabled for the ticketing tool connection. |
The response will be a JSON object with the following key/value pair:
| Parameter name | Description |
| message | Status of the disable alert profile notification. |
curl --location --request PUT 'http://localhost:8400/RestAPI/v1/ticket/profile/disable' \
--header 'Content-Type: application/json' \
--header 'Authorization: Bearer abcd1234xyz' \
--data '{
"profile_id":1801
}'
{"message":"Ticketing Tool notification for Alert 1 Alert Profile disabled in EventLog Analyzer successfully"}
Copyright © 2020, ZOHO Corp. All Rights Reserved.
Download PDF