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Comparing ManageEngine Exchange Reporter Plus vs. Enow Mailscape

About ManageEngine Exchange Reporter Plus

ManageEngine Exchange Reporter Plus is a reporting, auditing, monitoring and content search tool for Exchange Server, Exchange Online, and Skype for Business. It offers over 450 comprehensive and intuitive reports on all aspects of Exchange like mailboxes, OWA, ActiveSync, email traffic, storage, distribution lists, public folders, and more. It audits every user activity and stores logs for an indefinite period. This solution also helps you monitor Exchange Server services and endpoints 24/7 and sends real-time alert notifications via email or SMS.

About Enow Mailscape

Enow Mailscape is a reporting and monitoring tool for Exchange Server. This tool offers about 250 predefined and customized reports on various Exchange objects and monitors the health of Exchange Server and Lync Server environments, displaying the results on visual dashboards. To monitor Exchange Online and other Microsoft 365 cloud-based services, you need to purchase another product, Enow Mailscape 365.

Features comparison

The following table compares the features provided by ManageEngine Exchange Reporter Plus and Enow Mailscape.

ManageEngine Exchange Reporter Plus

Feature Description Exchange Reporter Plus
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Enow Mailscape
Hybrid Exchange and Skype for Business reporting
Mailbox content reports Locate messages sent and received based on:
  • Keywords in the subject
  • Keywords in the body
  • Attachment name
  • Attachment file extension
  • Attachment size and more
   
Mailbox size reports Get granular details about the size, growth, and quotas of Exchange mailboxes    
Inactive, hidden, and disconnected mailboxes reports Discover inactive mailboxes based on last logon time, last mail sent time, and last mail received time along with the mailboxes that are hidden and disconnected    
Mailbox permissions reports View user's mailbox access rights and folder permissions    
OWA logons reports Track Outlook Web Access (OWA) logons based on IP addresses, browsers, users' departments, and servers used    
Inactive ActiveSync devices reports View information about inactive ActiveSync-enabled mobile devices in your organization    
Email traffic insights Get information about email traffic in your organization, including message metrics, intraorganizational traffic, and more    
Undelivered email reports Get info about undelivered emails and the reasons for failure    
Storage insights Check the sizes and growth of mailboxes    
Public folder traffic reports View public folder traffic data based on message count, users, and subject of the messages    
Public folder permissions reports Get all administrative and client permissions over public folders    
Shared mailboxes reports View shared mailbox details, including the last logon time and permissions    
Room mailboxes reports Get details about the usage, number of bookings, and appointments of room mailboxes in your organization    
Email response time insight View a summary of email response times  

Also displays if a person hasn't replied yet

 

SLA compliance reports

Exchange security reports Get information about the spam and malware emails received    
Data loss prevention (DLP) policy matches Get complete details about emails that match DLP policies    
Message delivery settings reports View message delivery settings, including the maximum send/ receive size and recipient limit    
User-to-user email activity reports Check email activity, including count, size, delivery, and spam between specified users    
Inactive Exchange Online users reports Identify inactive Exchange Online users based on last mail sent or received, or last logon time    
OWA attachment policies reports View information about attachment policies, and check the policy associated with each user    
Server uptime and SLA compliance reports View the uptime and downtime details of servers, and check if they comply with the SLA or not    
Exchange Online calendar reports Get information about calendar log events and folder permissions   Available in Enow Mailscape 365.
Account status reports Learn about the status of mailboxes along with enabled and disabled users    
Compliance reports Get GDPR, GLBA, FISMA, HIPAA, PCI, and SOX compliance-related reports    
Skype for Business reports Get complete details about Skype for Business conferences, audio, video activities, file transfers, and more    
Hybrid Exchange auditing
Mailbox auditing Audit all creation, deletion, and modification activities in Exchange mailboxes    
Mailbox permission changes auditing Track changes to full access, send as, and other permissions, and get real-time alerts about them    
Non-owner mailbox access alerts Get real-time alerts when anyone other than the owner gains access to a mailbox    
Mailbox storage quota changes reports Get real-time alerts about changes to mailbox storage quotas    
Database changes auditing Identify databases that were recently mounted or dismounted, and get alerts about other database changes    
Email auditing Audit emails being deleted or moved across folders within mailboxes    
Distribution list auditing Audit changes made to distribution lists in Exchange    
Admin and user activity auditing Track every admin and user activity in Exchange    
Customizing audit profiles Create and add new actions that you want to audit    
SIEM integration Integrate audit data with other SIEM solutions    
Exchange Server monitoring
Organization monitoring Monitor all Exchange servers in your organization    
Service health monitoring Monitor Exchange services, and get real-time alerts when a service starts or stops    
Client access connectivity monitoring Monitor POP, IMAP, ECP, ActiveSync, OWA, and web service connectivity    
CPU and memory utilization Monitor the usage of CPU and server memory    
Database backup monitoring Monitor the different types of backups performed in your organization    
Email queue monitoring Monitor the number of messages in the queue and the health of all email queues    
Database availability group (DAG) monitoring Monitor the replication health and database copy status of DAGs    
Exchange Online monitoring Monitor the health of Exchange Online services   Available in Enow Mailscape 365
Skype for Business monitoring Monitor all endpoint and user activities in Skype for Business    
Client load across protocols Monitor the individual weightage of roles under various client access protocols    
Real-time alerts Get real-time alerts about important incidents via email and SMS    
Other features
Mailbox content search Use pattern, attribute, and keyword-based searches to locate important information in your organization's mailboxes    
Dashboard customization Add widgets, and customize graphs and data tables as needed    

Has custom alert dashboard for every functional group in your organization

Custom reports Create your own reports for Exchange under the listed categories    
Technician roles Create custom roles for technicians to access only the required dashboards, configurations, and reports    
Reports scheduling Schedule reports to be automatically generated and emailed to stakeholders    

Can the solution be considered value for money?

Exchange Reporter Plus Standard edition
Starts at $345 for 100 mailboxes per year.

Why Exchange Reporter Plus?

Schedule and export Exchange and Skype for Business reports Exchange Reporter Plus offers more than 450 comprehensive reports for analyzing various aspects of your Exchange environment. These reports can be customized, scheduled, and exported in four different formats.
Granular Exchange audit profiles This tool provides extensive change auditing features. With the action configuration option, you can create custom actions that you would like to audit. Insightful dashboards displaying graphs and charts can be customized further to meet your organization's specific needs.
Mailbox content search Perform pattern, keyword, or attribute-based searches to identify important information being shared via your organization's mailbox. Create custom mailbox search profiles to regularly keep an eye on confidential information.
Custom roles for technician delegation Create new roles with just the required set of rights and permissions that you would like to provide to different tiers of technicians in your organization. Keep an eye on their activities, and control product logins using two-factor authentication.
Simple licensing policy The licensing policy of Exchange Reporter Plus helps you save money by selecting only the required mailboxes that need to be monitored. It's simple, flexible, and based on the number of mailboxes configured at a given point of time.

Conclusion

  • Exchange Reporter Plus is an one-stop solution that will satisfy your Exchange reporting, auditing, monitoring, and mailbox content search needs, whereas Enow Mailscape is an exclusive tool for reporting and monitoring Exchange Server. You will need to purchase Enow Mailscape 365 to monitor cloud applications and Microsoft 365 services like Exchange Online.
  • These tools are individually effective and cater to the needs of different niches. However, if you're looking for a holistic approach to audit every activity and secure your Exchange organization, ManageEngine Exchange Reporter Plus is a more suitable solution.
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What customers say about us

  • CAMH will be able to save close to $26,000 a year on service desk calls related to Active Directory password resets and locked accounts, and will see a return on investment within the first six months of product implementation.

    Judy OlivierProject Manager, CAMH

About ManageEngine Exchange Reporter Plus

ManageEngine Exchange Reporter Plus is a web-based analysis, monitoring, and change auditing tool for Exchange Server, including versions 2003, 2007, 2010, 2013, 2016, and 2019. It features over 300 unique reports on various Exchange entities such as mailboxes, public folders, Outlook Web Access, and ActiveSync. With Exchange Reporter Plus, IT admins can generate reports and export them to a specific folder, and also have reports emailed to them at specified times in several file formats, including CSV, PDF, XLS, and HTML. Configurable alerts in Exchange Reporter Plus give IT admins instant notifications on critical changes that require their attention

For more information about Exchange Reporter Plus, please visit

www.manageengine.com/product/exchange-reports.
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Disclaimer: ManageEngine does not guarantee the accuracy of any information presented in this document, and there is no commitment, expressed or implied, on ManageEngine’s part to update or otherwise amend this document. The furnishing of this document does not provide any license to patents, trademarks, copyrights or other intellectual property rights owned or held by ManageEngine.

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