ManageEngine Exchange Reporter Plus is a reporting, auditing, monitoring, and content search tool for Exchange Server, Exchange Online, and Skype for Business. It offers over 450 comprehensive and intuitive reports on all aspects of Exchange, like mailboxes, Outlooks Web Access (OWA), ActiveSync, email traffic, storage, distribution lists, public folders, and more. It audits every user activity, and stores the logs for an indefinite period. This solution also helps you monitor Exchange Server services and endpoints 24x7, and sends real-time alert notifications via email or SMS.
Exoprise CloudReady is a monitoring solution for cloud-based applications. It helps keep an eye on the service uptime, availability, performance, and health of services. This solution supports Exchange Server, Exchange Online, Skype for Business, and several other Microsoft 365 services.
The following table compares the features provided by ManageEngine Exchange Reporter Plus and Exoprise CloudReady
|Feature||Description||Exchange Reporter Plus
|Hybrid Exchange and Skype for Business reporting|
|Mailbox content reports||Locate messages sent and received based on:
|Mailbox size reports||Get granular details about the size, growth, and quotas of Exchange mailboxes|
|Inactive, hidden, and disconnected mailboxes reports||Discover inactive mailboxes based on last logon time, last mail sent time, and last mail received time along with the mailboxes that are hidden and disconnected.|
|Mailbox permissions reports||View user's mailbox access rights and folder permissions|
|OWA logons reports||Track Outlook Web Access (OWA) logons based on IP addresses, browsers, users' departments, and servers used.|
|Inactive ActiveSync devices reports||View information about inactive ActiveSync-enabled mobile devices in your organization.|
|Email traffic insights||Get information about email traffic in your organization, including message metrics, intraorganizational traffic, and more.|
|Undelivered email reports||Get info about undelivered emails and the reasons for failure.|
|Storage insights||Check the sizes and growth of mailboxes.|
|Public folder traffic reports||View public folder traffic data based on message count, users, and subject of the messages.|
|Public folder permissions reports||Get all administrative and client permissions over public folders|
|Shared mailboxes reports||View shared mailbox details, including the last logon time and permissions.|
|Room mailboxes reports||Get details about the usage, number of bookings, and appointments of room mailboxes in your organization.|
|Email response time insight||View a summary of email response times||
Also displays if a person hasn't replied yet
|Exchange security reports||Get information about the spam and malware emails received.|
|Data loss prevention (DLP) policy matches||Get complete details about emails that match data loss prevention (DLP) policies.|
|Message delivery settings reports||View message delivery settings, including the maximum send/ receive size and recipient limit.|
|User-to-user email activity reports||Check email activity, including count, size, delivery, and spam between specified users.|
|Inactive Exchange Online users reports||Identify inactive Exchange Online users based on last mail sent or received, or last logon time.|
|OWA attachment policies reports||View information about attachment policies, and check the policy associated with each user.|
|Exchange Online calendar reports||Get information about calendar log events and folder permissions.|
|Account status reports||Learn about the status of mailboxes along with enabled and disabled users.|
|Compliance reports||Get GDPR, GLBA, FISMA, HIPAA, PCI, and SOX compliance-related reports.|
|Skype for Business reports||Get complete details about Skype for Business conferences, audio, video activities, file transfers, and more.|
|Hybrid Exchange auditing|
|Mailbox auditing||Audit all creation, deletion, and modification activities in Exchange mailboxes.|
|Mailbox permission changes auditing||Track changes to full access, send as, and other permissions, and get real-time alerts about them.|
|Non-owner mailbox access alerts||Get real-time alerts when anyone other than the owner gains access to a mailbox.|
|Mailbox storage quota changes reports||Get real-time alerts about changes to mailbox storage quotas.|
|Database changes auditing||Identify databases that were recently mounted or dismounted, and get alerts about other database changes.|
|Email auditing||Audit emails being deleted or moved across folders within mailboxes.|
|Distribution list auditing||Audit changes made to distribution lists in Exchange.|
|Admin and user activity auditing||Track every admin and user activity in Exchange.|
|Customizing audit profiles||Create and add new actions that you want to audit.|
|SIEM integration||Integrate audit data with other security information and event management (SIEM) solutions.|
|Exchange Server monitoring|
|Organization monitoring||Monitor all Exchange servers in your organization.|
|Service health monitoring||Monitor Exchange services, and get real-time alerts when a service starts or stops.|
|Client access connectivity monitoring||Monitor POP, IMAP, ECP, ActiveSync, OWA, and web service connectivity.|
|CPU and memory utilization||Monitor the usage of CPU and server memory.|
|Database backup monitoring||Monitor the different types of backups performed in your organization.|
|Email queue monitoring||Monitor the number of messages in the queue and the health of all email queues.|
|DAG monitoring||Monitor the replication health and database copy status of DAGs.|
|Filters and other services||Simple Mail Transfer Protocol (SMTP) outbound filters and inbound spam protection services.|
|Skype for Business monitoring||Monitor all endpoint and user activities in Skype for Business.|
|Real-time alerts||Get real-time alerts about important incidents via email and SMS.|
|Network monitoring||Monitor your WAN, LAN, MPLS, or WiFI networks for end-to-end coverage.|
|Mailbox content search||Use pattern, attribute, and keyword-based searches to locate important information in your organization's mailboxes.|
|Dashboard customization||Add widgets, and customize graphs and data tables as required.|
|Custom reports||Create your own reports for Exchange under the listed categories.|
|Technician roles||Create custom roles for technicians to access only the required dashboards, configurations, and analytical, auditing, and monitoring reports.|
|Reports scheduling||Schedule reports to be automatically generated and emailed to stakeholders.|
|Intuitive hybrid Exchange and Skype for Business reporting||Exchange Reporter Plus offers more than 450 comprehensive reports for analyzing various aspects of your Exchange environment, apart from the monitoring reports. These reports can be customized, scheduled, and exported in four different formats.|
|Granular Exchange audit profiles||This tool provides extensive change auditing features. With the action configuration option, you can create custom actions that you would like to audit. Insightful dashboards displaying graphs and charts can be customized further to meet your organization-specific needs.|
|Mailbox content search||Perform pattern, keyword, or attribute-based searches to identify important information being shared via your organization's mailbox. Create custom mailbox search profiles to keep an eye constantly on confidential information.|
|Custom role-based delegation||Create new roles with just the required set of rights and permissions that you would like to provide to different tiers of technicians in your organization. Keep an eye on their activities and control product logins using two-factor authentication.|
|Simple license model||The licensing policy of Exchange Reporter Plus helps you save money by selecting only the required mailboxes that need to be monitored. It's simple and flexible, based on the number of mailboxes configured at a given point in time.|
As the above comparison makes clear, Exchange Reporter Plus is a one-stop solution that will satisfy your Exchange reporting, auditing, monitoring, and mailbox content search needs, whereas Exoprise CloudReady is a tool exclusively for monitoring Exchange and other cloud applications. Both tools are individually effective, and cater to the needs of different niches. However, if you are looking for a holistic approach to managing and securing your Exchange organization, ManageEngine Exchange Reporter Plus is a more suitable solution.
CAMH will be able to save close to $26,000 a year on service desk calls related to Active Directory password resets and locked accounts, and will see a return on investment within the first six months of product implementation.
Judy OlivierProject Manager, CAMH
This tool helps me be in command of the technical environment in my Active Directory network. It is easier to find logs and manage more effectively. The cost for the many features got our attention.
Diego PontesTecnisa SATecnisa SA
Just about the best piece of security software that would put a smile on any security administrator
Jacinto GodinhoAdministrator: Quality Assurance and IT Security, Al-Ahli Bank of Kuwait
ManageEngine Exchange Reporter Plus is a web-based analysis, monitoring, and change auditing tool for Exchange Server, including versions 2003, 2007, 2010, 2013, 2016, and 2019. It features over 300 unique reports on various Exchange entities such as mailboxes, public folders, Outlook Web Access, and ActiveSync. With Exchange Reporter Plus, IT admins can generate reports and export them to a specific folder, and also have reports emailed to them at specified times in several file formats, including CSV, PDF, XLS, and HTML. Configurable alerts in Exchange Reporter Plus give IT admins instant notifications on critical changes that require their attention
For more information about Exchange Reporter Plus, please visitwww.manageengine.com/product/exchange-reports.
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