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Home > ManageEngine Exchange Reporter Plus vs Quest Enterprise Reporter

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ManageEngine Exchange Reporter Plus vs. Quest Enterprise Reporter

Exchange Reporter Plus is a web-based reporting, change auditing, and monitoring tool for Exchange Server, Exchange Online, and Skype for Business. It offers more than 450 insightful reports on various Exchange-related aspects such as mail traffic, permission changes, OWA, ActiveSync, security, compliance, and more. It audits mailbox activity and monitors the health of Exchange services and components. You can schedule reports to get regular email updates and export reports as CSV, HTML, PDF, and XLS files.

Quest Enterprise Reporter for Exchange is a reporting tool for Exchange Server and Exchange Online. For Skype for Business reporting, you will have to depend on Quest Enterprise Reporter for Office 365.

ManageEngine Exchange Reporter Plus

Feature Description Exchange Reporter Plus
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Quest Enterprise Reporter
Exchange and Skype for Business reporting
Mailbox content reports Locate messages sent and received based on: Keywords in the subject
  • Keywords in the subject
  • Keywords in the body
  • Attachment name
  • Attachment file extension
  • Attachment size and more
   
Mailbox size reports Get granular details about the size, growth, and quotas of Exchange mailboxes    
Inactive, hidden, and disconnected mailboxes reports Discover inactive mailboxes based on last logon time, last mail sent, and last mail received time and the mailboxes that are hidden and disconnected   *

Includes insights on inactive mailboxes only based on last sent mail time.

Mailbox permissions reports View the mailbox access rights and folder permissions users have    
OWA logons reports Track Outlook Web Access (OWA) logons based on IP addresses, browsers, users' departments, and servers used   *

Available in Quest Enterprise Reporter for Office 365

Inactive ActiveSync devices reports View information about inactive ActiveSync-enabled mobile devices in your organization    
Email traffic insights Get real-time information about email traffic in your organization, including message metrics, intra-organizational traffic, and more    
Undelivered email reports Get info about undelivered emails and the reasons for failure    
Storage insights Check the sizes and growth of mailboxes    
Public folder traffic reports View public folder traffic data based on message count, users, and subject of the messages    
Public folder permissions reports Get all administrative and client permissions over public folders    
Shared mailboxes reports View shared mailbox details, including the last logon time and permissions    
Room mailboxes reports Get details about the usage, number of bookings, and appointments of room mailboxes in your organization    
Email response time insight View a summary of email reply times  

Also displays if a person hasn't replied yet

 
DLP policy matches Get complete details about emails that match DLP policies    
Message delivery settings reports View message delivery settings including the maximum send/receive size and recipient limit    
User-to-user email activity reports Check email activity, including count, size, delivery, and spam between specified users    
Inactive Exchange Online users reports Identify inactive Exchange Online users based on last mail sent or received, or last logon time  

Does not show based on last received email

 
OWA attachment policies reports View information about attachment policies, and check the policy associated with each user    
Exchange Online calendar reports Get information about calendar log events and folder permissions    
Account status reports Learn about the status of mailboxes along with enabled and disabled users    
Compliance reports Get GDPR, GLBA, FISMA, HIPAA, PCI, and SOX compliance-related reports   *

Available in Quest Change Auditor for Exchange

Skype for Business reports Get complete details about Skype for Business conferences, audio, video activities, file transfers, and more   *

Available in Quest Change Auditor for Exchange

Exchange auditing
Mailbox auditing Audit all creation, deletion, and modification activities in Exchange mailboxes   *

Need Quest Change Auditor for Exchange for auditing

Mailbox permission changes auditing Track changes to full access, send as, and other permissions, and get real-time alerts about them    
Non-owner mailbox access alerts Get real-time alerts when anyone other than the owner gains access to a mailbox  

*
Available in Quest Change Auditor for Exchange

Mailbox storage quota changes reports Get real-time alerts about changes to mailbox storage quotas    
Database changes auditing Identify databases that were recently mounted or dismounted, and get alerts about other database changes    
Email auditing Audit emails being deleted or moved across folders within mailboxes    

Available in Quest Change Auditor for Exchange

Distribution list auditing Audit changes made to distribution lists in Exchange  

*
Available in Quest Change Auditor for Exchange

Admin and user activity auditing Track every admin and user activity in Exchange  

*
Available in Quest Change Auditor for Exchange

Customizing audit profiles Create and add new actions that you would want to audit  

*
Available in Quest Change Auditor for Exchange

SIEM integration Integrate audit data with other SIEM solutions  

*
Need Quest Change Auditor for Exchange to transfer audit data to other SIEM products

Exchange monitoring
Organization monitoring Monitor all Exchange servers in your organization  

*
Need Quest Foglight for Exchange to perform monitoring

Service health monitoring Monitor Exchange services and get real-time alerts when a service starts or stops  

*
Available in Quest Foglight for Exchange

Client access connectivity monitoring Monitor POP, IMAP, ECP, ActiveSync, OWA, and web service connectivity  

*
Available in Quest Foglight for Exchange

CPU and memory utilization Monitor the usage of CPU and server memory  

*
Available in Unified Communications Diagnostics

Database backup monitoring Monitor the different types of backups performed in your organization  

*
Available in Quest Foglight for Exchange

Email queue monitoring Monitor the number of messages in the queue and the health of all email queues    
DAG monitoring Monitor the replication health and database copy status of DAGs  

*
Includes information only about DAG inventory

Other features
Dashboard customization Add widgets, and customize graphs and data tables as required    
Custom reports Create your own reports for Exchange under the listed categories    
Technician roles Create custom roles for technicians to access only the required dashboards, configurations, andanalytical, auditing, and monitoring reports    
Reports scheduling Schedule reports to be automatically generated and emailed to the stakeholders    

Can the solution be considered value for money?

Exchange Reporter Plus Standard edition
Starts at $345 for 100 mailboxes.

Conclusion

Both Exchange Reporter Plus and Quest Enterprise Reporter for Exchange are well-equipped to handle the needs of customers in their respective categories. Enterprise Reporter for Exchange is solely a reporting tool for Exchange Server and Exchange Online whereas Exchange Reporter Plus helps you with reporting, change auditing, and monitoring for Exchange Servers, Exchange Online, and Skype for Business. Exchange Reporter Plus offers the capabilities of three different Quest solutions in one solution.

Why should you choose Exchange Reporter Plus over Quest Enterprise Reporter for Exchange?

  • Exchange Reporter Plus offers reporting, auditing, and monitoring for Exchange Server, Exchange Online, and Skype for Business in a single solution whereas with Quest, you'll need to purchase separate packages (Enterprise Reporter, Change Auditor, and Foglight for Exchange) to satisfy your Exchange reporting, auditing, and monitoring needs.
  • The tool is web-based and you do not need any separate client software to view reports.
  • Exchange Reporter Plus offers more than 450 comprehensive reports for analyzing various aspects of your Exchange environment.
  • The tool provides extensive change auditing features, and with the action configuration option, you can create custom actions that you want to be audited.
  • You can set real-time alerts and retrieve them from Exchange auditing and monitoring reports using filters. The SMS alerting option is also available in the tool.
  • Exchange Reporter Plus allows you to monitor key Exchange components and protocols 24x7.
  • You get a quick, summarized view of the data available across the three services using insightful dashboards displaying graphs and charts that can be customized further to meet your organization's specific needs.
  • The licensing policy of Exchange Reporter Plus helps you save money by selecting only the required mailboxes that need to be monitored. It is flexible and is based on the number of mailboxes configured at a given point of time.

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What customers say about us

  • CAMH will be able to save close to $26,000 a year on service desk calls related to Active Directory password resets and locked accounts, and will see a return on investment within the first six months of product implementation.

    Judy OlivierProject Manager, CAMH

About ManageEngine Exchange Reporter Plus

ManageEngine Exchange Reporter Plus is a web-based analysis, monitoring, and change auditing tool for Exchange Server, including versions 2003, 2007, 2010, 2013, 2016, and 2019. It features over 300 unique reports on various Exchange entities such as mailboxes, public folders, Outlook Web Access, and ActiveSync. With Exchange Reporter Plus, IT admins can generate reports and export them to a specific folder, and also have reports emailed to them at specified times in several file formats, including CSV, PDF, XLS, and HTML. Configurable alerts in Exchange Reporter Plus give IT admins instant notifications on critical changes that require their attention

For more information about Exchange Reporter Plus, please visit

www.manageengine.com/product/exchange-reports.
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Disclaimer: ManageEngine does not guarantee the accuracy of any information presented in this document, and there is no commitment, expressed or implied, on ManageEngine’s part to update or otherwise amend this document. The furnishing of this document does not provide any license to patents, trademarks, copyrights or other intellectual property rights owned or held by ManageEngine.

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