Instant Messaging reports

You can monitor the activities and settings of your Skype for Business Server Instant Messaging (IM) function. Navigate to the Reports tab → Skype Server → Instant Messaging to view the reports under this category.

instant-messaging-reports

Preconfigured Instant Messaging (IM) reports

The reports available under this category are classified into two major subcategories:

Activities

  • IM Activities: Shows the details of all instant messages between users.
  • Top IM Users: Lists users with the highest number of IM sessions.
  • External Domain IM Activities: Shows the details of all IMs with external users.

Settings

  • IM Filter Configuration: Shows the IM link filters configured in Skype.