Exchange Issues Event: 9523

Exchange Server reporting tool

Microsoft Exchange is the most widely used emailing application and Skype for Business is one of the most popular communication and colloboration application. Keeping a close watch on the user activities in these platforms, auditing every change and monitoring the service can be a real tedious task. Exchange Reporter Plus is a web-based tool that offers comprehensive and intuitive reports about Exchange server, Exchange Online and Skype for Business. This tool also performs auditing and monitoring for these platforms and keeps the administrator informed about all changes and service issues.

Event ID 9523 – Database mounting

Event ID 9523
Category MSExchangeIS.
Sub category Mailbox store.
Description This event is logged when an Exchange database is successfully created and mounted but the application or service does not respond to Store.exe process.
Probable cause Drive M mapping.

Event ID 9523:

This Exchange event indicates that the Exchange database has been created and mounted but the service or application is not responding to the Store.exe process. The list of other causes and resolution steps is extensive. It can sometimes be tough to locate the exact cause and handle event 9523. Exchange Reporter Plus can help you monitor the database mounting process.

About Exchange Reporter Plus:

Exchange Reporter Plus is a reporting, monitoring and change auditing tool for Exchange servers, Exchange Online and Skype for Business servers. This tool offers audit reports to find all the database-related changes. This includes database mounting, dismounting, circular logging and other user activities. Learn about the database events that has occured, actions performed, corresponding server names and timestamps.

Steps to generate database mounting report:

  1. Go to the Audit tab on the top pane.
  2. Navigate to Exchange Server > Exchange Database Changes.
  3. Choose the Exchange Database Mounted report.
  4. Enter the period for report generation.
  5. Select the type of view for the report (Summary, Default, or Custom View).

The Exchange Reporter Plus exclusives:

  • Schedule reports to get regular updates about various Exchange objects.
  • Export reports in any of the 4 formats: HTML, CSV, PDF and XLS.
  • Add or remove columns from the report as and when you require.
  • Generate and scrutinize the reports using the advanced filter options.
  • Customise alert profiles to get immediate SMS or email notifications.
  • Add new actions that you want to audit, apart from the pre-defined ones.

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Exchange Issues