# Firewall Analyzer Upgrade | Service packs | ManageEngine

## Download and Install Service Pack

## Upgrade to the latest version of Firewall Analyzer!

[Version 12.8.667](https://www.manageengine.com/network-monitoring/29809517/ManageEngine_OpManager_12_0_SP-8_6_6_7.ppm)

**SHA256 Value:** 0ae52c93454ef9e341882476f7dfd33b534ea475d8cd1f53b52ff98abc9060f0

Read and accept the [License Agreement](https://www.manageengine.com/products/firewall/license.html) before downloading this software.

[Upgrade path for previous versions](https://www.manageengine.com/products/firewall/service-packs.html#chooseupgradepath) | [Steps to apply service pack](https://www.manageengine.com/products/firewall/help/upgrade-manager.html) | [What's New](https://www.manageengine.com/products/firewall/release-notes.html) | [Find my build number](https://www.manageengine.com/products/firewall/service-packs.html#buildnumber)

## Download Service Packs

We recommend our users to move to the latest version of **Firewall Analyzer 12.8** (Build 12.8.667) released on **April 21, 2026.**  
In case, you are in previous build, please follow the upgrade path mentioned in the table below.

| Current build | Upgrade path to the latest build |
|---|---|
| **128000 and above** | Install the [service pack](https://www.manageengine.com/network-monitoring/29809517/ManageEngine_OpManager_12_0_SP-8_6_6_7.ppm) to move to the latest build |
| **127000 to 127317** | Install the [service pack](https://www.manageengine.com/network-monitoring/29809517/ManageEngine_OpManager_12_0_SP-8_0_0_4.ppm) to move to the build 128004. |
| **126000 to 126329** | Install the [service pack](https://www.manageengine.com/network-monitoring/29809517/ManageEngine_OpManager_12_0_SP-7_0_0_7.ppm) to move to the build 127007 |
| **125000 to 125659** | Install the [service pack](https://www.manageengine.com/network-monitoring/29809517/ManageEngine_OpManager_12_0_SP-6_0_0_7.ppm) to move to the build 126007 |
| **124000 to 124196** | Install the [service pack](https://www.manageengine.com/network-monitoring/29809517/ManageEngine_OpManager_12_0_SP-5_0_1_2.ppm) to move to the build 125012 |
| **12300** | Install the [service pack](https://www.manageengine.com/network-monitoring/29809517/AdventNet_ManageEngine_OpManager_12_0_SP-4_0_0_6.ppm) to move to the build 124006 |
| **12200** | Fill [this form](https://creator.zohopublic.in/fwanalyzer-supportuser_in/firewall-analyzer-service-pack-request/form-embed/Service_Pack_Request_for_12_3/gd4FqTmATZyzPtAY8vru2nNPj869shmOS6zSYfHkYS3TZ7PpHCBGAqQvmCsfFwu9NyqqeZ2w717Xfz6v5EmUjCwgQwUYzJRUzXvH) to get upgrade to build 12300 |
| **12000/12100** | Fill [this form](https://creator.zohopublic.in/fwanalyzer-supportuser_in/firewall-analyzer-service-pack-request/form-embed/Firewall_Analyzer_Service_Pack_Request_12_to_12_2/CrGGpvYCGXVEtMZ2R1aZXfujKJNaxYtdXq4qGs0kxRWbxePDPqRp5M3DnTZAK9Aw6B4Og3zH0fsC645V3YdbSHy5T2GWRjauVdQz) to get upgrade to build 12200 |
| **8500** | Fill [this form](https://creator.zohopublic.in/fwanalyzer-supportuser_in/firewall-analyzer-service-pack-request/form-embed/Firewall_Analyzer_Service_Pack_Request_12_2/6txFbU2BCRnfEA8qCAgsg3CJkwEOApUHfAfa2QuqM0F6Eryqp7P4FV68DsyqvhgM7vQ0qaYAPmOKf64StfVHxhWwJw7ObkmgXFby) to get upgrade to build 12200 |
| **8300** | Fill [this form](https://creator.zohopublic.in/fwanalyzer-supportuser_in/firewall-analyzer-service-pack-request/form-embed/Firewall_Analyzer_Service_Pack_Request_12_2/6txFbU2BCRnfEA8qCAgsg3CJkwEOApUHfAfa2QuqM0F6Eryqp7P4FV68DsyqvhgM7vQ0qaYAPmOKf64StfVHxhWwJw7ObkmgXFby) to get upgrade to build 8500 |
| **8200** | Fill [this form](https://creator.zohopublic.in/fwanalyzer-supportuser_in/firewall-analyzer-service-pack-request/form-embed/Firewall_Analyzer_Service_Pack_Request_8_3_1/) to get upgrade to build 8300 |
| **8100/8110** | Fill [this form](https://creator.zohopublic.in/fwanalyzer-supportuser_in/firewall-analyzer-service-pack-request/form-embed/Firewall_Analyzer_Service_Pack_Request_8_3/) to get upgrade to build 8200 |
| **8000** | Fill [this form](https://creator.zohopublic.in/fwanalyzer-supportuser_in/firewall-analyzer-service-pack-request/form-embed/Firewall_Analyzer_Service_Pack_Request_8_1_1/) to get upgrade to build 8200 |
| **Less than 8000** | Contact [Firewall Analyzer Support](https://www.manageengine.com/products/firewall/support.html) |

Only users with a valid AMS (Annual Maintenance and Support) or Annual Subscription contract are eligible to download Service packs and other upgrades. Refer [ManageEngine Support](https://www.manageengine.com/products/firewall/support.html) for more details.

**Post Migration Check**

Clear the web browser cache before trying to access the web client.

**How do I find out my Build number?**

![Firewall Service Packs: Build Number](https://www.manageengine.com/products/firewall/images/find-fwa-build-number.png)

- In the web client, click on the **Administrator/User** icon in the top right corner of the page.
- Search for the Build Number among the product details listed in the **About** tab.
- Check the image guide above to locate the build number.

**Note**: An end of support has been announced for Firewall Analyzer versions **6.x**, **7.x**, **8.x**, **12000** to **12200**.

**Need Help?**  
You can contact [Firewall Analyzer Support](https://www.manageengine.com/products/firewall/support.html) at any time for assistance in upgrading Firewall Analyzer to the latest build. Customers using build less than **6000**, please contact [Firewall Analyzer Support](https://www.manageengine.com/products/firewall/support.html) to upgrade to the latest build.