Configuring call settings and threshold template
Defining Call Settings:
Define a template with the required VoIP settings to be used for
monitoring performance. The VoIP template comes with pre-populated
default values. Incase you would like to effect some changes to the
values before initiating monitoring, make the changes as follows:
- Go to Modulesand click VoIP Monitors.
- Go to Settings-> Call Settings.
- Configure the following parameters:
Destination Port
- Specify the VoIP UDP port to which VoIP Monitor sends simulated
traffic to generate performance metrics. The default port number is set
as 16384. You can specify a port in the range of 16384 - 32766.
Simulated VoIP Codec - The VoIP jitter codec decides
the type of traffic that VoIP Monitor simulates over your network.
Operation Frequency
- The operation frequency is the frequency with which QoS metrics are
collected by the IP SLA agent on your network to determine performance.
Operation Timeout - The operation timeout is time to
wait for the response from the responder / destination device in msecs.
Type of service - The Type of Service octet allows
you to set precedence levels for VoIP traffic of the IP SLA operations.
MOS Advantage Factor
- The advantage factor is a measure, on a scale of 0 to 20, of the
willingness of your VoIP network users to trade call quality for
convenience
Defining Thresholds for the monitored parameters:
You can define a threshold template so that the VoIP performance
parameters can be better suit your company SLA's (Service Level
Agreements). Alerts are triggered based on the thresholds configured so
that you can take corrective actions in time. Here are the steps to
define a threshold template:
- Go to Modules and click VoIP Monitors.
- Go to Settings->Threshold Template.
- Configure the following values:
MOS Threshold : Configure the MOS threshold by
specifying the upper and lower MOS range values in the range of 1 to 5.
Jitter Threshold : Configure the jitter threshold in
msecs with upper and lower threshold limits. The range is from 0 to
6000 msecs.
Latency Threshold : Specify the delay allowed in
msecs again in the range of 0 to 6000.
Packet Loss : Specify the number of packets that can
be lost in transit.
Notification Profile : Select the required
notification profile(s) in order to notify when the any threshold rule
is violated.
Copyright © 2010,
ZOHO Corp. All Rights Reserved.
ManageEngine