Installing Service Pack


ZOHO Corporation periodically provides Service Packs which provide new features (requested by the customers), fixes for certain bugs and document updates in the form of HTML files. Service Packs can be downloaded from the web site, and updated into ManageEngine OpUtils using the Update Manager tool.


Installing the Service Pack Using Update Manager Through UI

Note: Ensure that no application is running when applying the Service Pack. This prevents any files used by the application from being over-written. For example if the OpUtils server is running, stop the server and then install the service pack.


The steps to apply a Service Pack are as follows.


Step 1:Start Update manager by executing the script UpdateManager.bat/sh file in the <OpUtils Home>/bin directory.


Step 2 : Click "Browse" button and select the Service Pack file (.ppm) to be installed. Click Install button to install the Service Pack.


Step 3: You can go through the Readme file of the Service Pack by clicking the "Readme" button.


Note: On clicking the "Install" button, the tool checks whether there is enough space for the installation of the service pack. If there is not enough space, the tool informs the user about the lack of space. You must clear the space and then proceed with the installation.




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