This feature is supported only for computers running Windows 2000 and later versions.
You will have to follow the steps mentioned below to collect the system information using AcronisInfo utility
- Download the Acronis Info Utility
- Choose to save the file and do not run it.
- Save the file to any desired location.
- Run the file as an "administrator"
- Accept the security warnings if any
- Wait till, the program starts running, this might take few minutes
- The gathered information will be put into systeminfo.zip file in the same folder, where the utility is stored.
- Upload this file, to this link : https://bonitas2.zohocorp.com/ and notify support technician.
You have now successfully collected the system information using AcronisInfo utility.