Viewing Account Details

To view the accounts that are part of a resource,

  • Navigate to "Resources" tab.
  • Click on the particular resource name whose account details you want to view.
  • The accounts of the respective resource would be displayed in a new dialog box.

To view passwords,

By default, passwords are shown in hidden form behind asterisks.

  • To view the passwords in plain text, just click on the respective asterisks. The passwords will be shown for 10 seconds only. After that, they will be automatically hidden.You can also view the passwords by clicking the asterisks again.
  • If you want to modify the default 10 seconds, you can do so from General Settings.

Enforcing Users to Provide a Reason for Viewing Passwords

By default, when a user tries to retrieve the password of a resource, on clicking the asterisks, the passwords appear in plain text. If you want to force your users to provide a reason why access to the password was needed, you can enable the option "Enforce users to provide reason when retrieving the passwords" in General Settings.

To enable this option,

  • Navigate to Admin >> Settings >> General Settings.
  • In the UI that opens with a list of options, select "Password Retrieval".
  • Click the checkbox "Enforce users to provide reason when retrieving the passwords".
  • Click "Save".

After enabling this option, when you click on the asterisks, a pop-up window will open. In that pop-up window, provide a reason for retrieval and click "Proceed".

Allowing password users and auditors to retrieve passwords for which auto logon is configured

Through the auto logon feature, Password Manager Pro provides the option to establish direct connection to the resource eliminating the need for copy-paste of passwords. By default, password users and auditors will be able to retrieve the passwords that are shared with them. However, if auto logon is configured, they might not need access to the passwords. In such cases, you can take a decision to either allow or restrict access to passwords and implement the same through the option "Allow password users and auditors to retrieve passwords for which auto logon is configured" in General Settings.

To enable this option,
  • Navigate to Admin >> Settings >> General Settings.
  • In the UI that opens with a list of options, select "Password Retrieval".
  • Click the checkbox "Enforce users to provide reason when retrieving the passwords".
  • Click "Save".

Copying Passwords

Password Manager Pro leverages clipboard utility of browsers to copy passwords when you intend to copy and paste passwords.

To copy passwords,
  • Navigate to "Resources" tab.
  • Switch to 'Passwords' link and click the copy icon present against the desired passwords to copy.
  • The copied passwords will be available to paste for 30 seconds.

Changing Passwords

To change the passwords of user accounts,
  • Navigate to "Resources" tab.
  • Switch to "Passwords" tab. Click the "Account Actions" icon against the resource whose password you want to change and select "Change Password" from the drop down list.
  • In the pop-up form that appears, enter the new password and confirm the same.
  • Click "Save".

Note:

  • While entering the new password, the password policy set by the administrator for this resource will get enforced, if any.
  • If your account belongs to any of the types - Windows, Windows Domain, Linux, IBM AIX, HP UNIX, Solaris, Mac OS, MS SQL server and Cisco Devices (IOS, CatOS, PIX), you have the option to synchronize the new password in the remote resource too. In such cases of remote snychronization, if there is a failure in updating the password in the resource, password changes will not be saved locally as well.

Verifying the Integrity of Passwords with Actual Resource

(Feature available only in Premium and Enterprise Editions)

Passwords of resources such as servers, databases, network devices and other applications are stored in Password Manager Pro. It is quite possible that someone who has administrative access to these resources could access the resource directly and change the password of the administrative account. In such cases, the password stored in Password Manager Pro will be outdated and not be of any use to the users who access Password Manager Pro for the password. To deal with such possibilities, Password Manager Pro provides an option for checking the validity of passwords at any point of time, both on demand and also at periodic intervals. On demand verification for password validity can be performed for a single account or for all the resources/accounts stored in the Password Manager Pro application.

To verify the integrity of the password of a single account,

  • Navigate to "Resources" tab and switch to 'Passwords' tab.
  • Click the "Account Actions" against the resource whose password you want to verify for synchronization and select "Verify Password" from the drop down list.
  • Password Manager Pro will try to establish connection with the target system. Once the connection is established, it tries to log in with the credentials stored in Password Manager Pro. If login does not succeed, Password Manager Pro concludes that the password is out of sync. In case, Password Manager Pro is not even able to establish connection with the system due to some network problem, it will not be taken as password out of sync.

Note:Password Verification will work only for the accounts for which 'Remote password reset' has been enabled.

To verify all the passwords stored in Password Manager Pro,

  • Navigate to Reports tab. >> Password Integrity report.
  • Under that report, click the link "Run Integrity Check". In the dialog box that opens, click "Start Now".
  • Once you schedule the check, Password Manager Pro will try to establish connection with the target systems for all the accounts for which remote password reset has been enabled. Once the connection is established, it tries to log in to each resource with the credentials stored in Password Manager Pro respectively. If login does not succeed, Password Manager Pro concludes that the password is out of sync. In case, Password Manager Pro is not even able to establish connection with the system due to some network problem, it will not be taken as password out of sync. A consolidated notification would be emailed to all the administrators and auditors.

Editing Account Details

At any point of time, you can edit the details of any of the accounts.

To edit an account,
  • Navigate to "Resources" tab and switch to 'Passwords' tab.
  • Click the "Account Actions" icon against the resource whose password you want to edit and select "Edit Account" from the drop down list.
  • In the pop-up form that appears, edit the required property of the account.
  • Once you're done, click "Save". The required change will get reflected in the view.

Copy Accounts

A single or multiple account[s] can be copied and added under one or more resources. The replicated accounts could then be edited to suit your requirements. When you want to have the same identical accounts under many resources, this will help in adding the accounts with ease. The copying operation does not affect the account being copied in anyway.

To copy one or more accounts,
  • Navigate to "Resources" tab and switch to 'Passwords' tab.
  • Click on the resource of which the account is a part and select the account or accounts to be copied.
  • Then, click the "Account Actions" icon against the necessary account and select "Copy Account" from the drop down list.
  • In the pop-up form that appears, you can choose the new copies to inherit the share permissions also (the new account will also be shared with all those who had permission to view the parent account).
  • You can also specify the number of copies required. The account(s) will appear under the selected resource(s).

Move Accounts

A single or multiple account[s] that are part of one resource can be moved under another resource. When you do so, the selected account(s) will be removed from the present resource.

To move one or more accounts,
  • Navigate to "Resources" tab and switch to 'Passwords' tab.
  • Click the resource of which the account is a part and select the account or accounts to be moved.
  • Then, click the "Account Actions" icon and select "Move Account" from the drop down list.
  • In the pop-up form that appears, you can choose to move the share permissions also (the new account will also be shared with all those who had permission to view the account being moved). The account(s) will be removed from the present resource and it will appear under the selected resource(s).

Viewing Password History

The history of changes done to the passwords are captured in the form of password history. Information such as the old password, modified by whom, from which machine and the time at which it was modified are all captured in history.

To view password history of an account,

  • Navigate to "Resources" tab and switch to 'Passwords' tab.
  • Click the "Account Actions" icon against the resource whose password history you want to view and select "Password History" from the drop down list.
  • In the pop-up for that appears, password history will be displayed.

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