You can troubleshoot the system environment for any system to verify if the conditions are conducive for scanning it, using the Diagnose function. From the Admin tab --> Diagnosis link, you can enter the system names, select the credentials for the systems, specify the Telnet and SSH ports (for Linux machines) and click on the Diagnose button in the bottom of the screen.


Security Manager Plus's Diagnosis of the System environment includes performing the following tests on the target machines :


System Checks for the system where Security Manager Plus is running


Other tests on target systems

The results of these test give an idea on the environment of the target system. If any of the tests fail, scanning may fail. You should take corrective measures to address the issues, and retry system scanning. Note that you can enter multiple systems and diagnose them at one go.


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