Reset Password
Any Enrolled Domain User can self reset his own password from a web browser using ADSelfService Plus application. For a user to self reset his own password the below steps are to be followed.
- Click on 'Reset Your Password' link under 'Forgot Domain Password? in the Login Page'. This opens the Reset Your Password wizard.
- Enter the 'Domain User Name' in the text field provided.
- Select the Domain from the given list.
- Click on 'Continue'. This opens the Secret Questions page.
- Enter the correct answer set for the Secret Question and click 'Continue'.
- The Reset Password page opens up. Enter the new password and Confirm the same in the text field provided. The new password must confirm to the Domain Pasword Policy requirements that are listed.
- In case your Administrator has set for additional Word Verification, Decipher the letters and enter them corectly in the text field provided.
- Click on 'Change Password' button to update the new password.