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AmpleLogic AD Selfservice tool

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AmpleLogic AD Selfservice tool

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ManageEngine ADSelfService Plus vs Ample Logic AD Self Service Tool

The basic purpose of a self-service password management tool is to ensure that endusers have uninterrupted access to their accounts and are entitled to all the password self-service actions. The application should empower them to securely reset passwords and unlock accounts, without helpdesk intervention.

ManageEngine ADSelfService Plus and AmpleLogic AD Self-Service Tool are both designed to meet this requirement. ManageEngine ADSelfService Plus is an integrated Active Directory self-service password management and single sign-on tool. AmpleLogic AD Self-Service tool is a web based solution which allows users to perform password self-service actions.

ManageEngine ADSelfService Plus

Feature Description Description ManageEngine ADSelfService Plus
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AmpleLogic AD Self Service Tool Remarks
Core Features
Self-reset Password Users can reset their forgotten passwords without calling helpdesk      
Self-unlock Account Users can unlock their locked out accounts without calling helpdesk      
Password Expiry Reminder Notify users to change password before it expires via email      
Account expiration reminder Notify users and their managers about impending account expiry      
Employee directory selfupdate Employees can update their profile information in Active Directory      
Multi-platform password synchronizer Synchronize password and account changes across multiple platforms      
Real-time password sync agent Synchronize password changes across a range of cloudbased and onpremise applications in real-time      
Cached credentials update Update cached credentials when users reset their passwords even if they are not connected to the corporate network      
Help Desk assisted password reset and account unlock Integrate password selfservice with your review and approval based help desk software      
Mail group subscription Users can opt-in or opt-out of distribution groups      
Employee search Users can search for their colleagues information      
Organization chart Users can find their position in the organization hierarchy     Available as a separate tool
Granular password policy Enforce custom password policies with varying complexities      
Change Password Users can change their password from anywhere, anytime      
Single sign-on for cloud apps Single sign-on support for SaaS applications     Available as a separate tool
Web Interface Users can access the self-service portal from a web browser      
Mobile Interface Users can access the self-service portal from a mobile browser      
Native Android and iPhone apps Android and iPhone apps for ‘on the go’ password reset and account unlock      
Windows logon agent (GINA/ CP agent) Users can access the self-service portal from the Windows login prompt      
Mac Logon Agent Users can access the self-service portal from Mac OS X login prompt      
Available authentication techniques Authentication techniques available to verify users’ identities Security Q&A, SMS & email verification codes, Google Authenticator, RSA SecurID, RADIUS Authentication, Duo Security Q&A , SMS verification code  
Password reset and account unlock limit Limit the number of times a user can reset password and unlock account in a specific time duration      
Account unlock, password reset & change notifications Notify users via email, SMS and push upon successful password reset/ change/ and account unlock      
Password Strength Assessment Tool Tool to analyze the strength of the passwords in real time as the user types them      
Enforce Password History during Password Reset Enforce Active Directory Password History Settings during password reset      
CAPTCHA Verification A challenge-response test used to determine whether or not the user is human      
Block Users Users who repeatedly fail password selfservice will be automatically blocked for a few minutes      
Enrollment Options
Force enrollment Users can be forced to enroll when they log in to their system      
Manual user enrollment Users can manually enroll after login     ADSelfService Plus also provides the option of notifying users via email and push to enroll
Import enrollment data Import enrollment data from a CSV file and enroll users without their intervention      
Reuse data in Active Directory to automatically enroll users Reuse data of users from Active Directory to automatically enroll users      
Reuse enrollment data from your in-house database Reuse Security Q&A data of users from your inhouse database to enroll user      
Additional Features
Multiple Domain Support Manage multiple domains from a single window      
OU and groupbased configuration Configure features and settings based on OU and Groups      
NTLM single sign-on for logging in to the self-service portal Automatically login users with their domain credentials using NTLMv2 authentication      
Mobile push notification Notify users about their password status and selfservice actions instantly via push notifications    
Multi-language support Support for multiple languages      
Rebranding Customize the self-service portal with your own name, logo, etc.      
Reporting Capabilities
Dashboard Administrator’s dashboard which details all key user related information      
User action audit reports Reports on user actions, their password status and more      
Password and account status report Complete reports on users, locked out users, soonto-expire password users, and password expired users      
Enrollment status report Administrator can check the registered users in the following reports- Enrolled users, NonEnrolled users, Licensed users, Security questions and answers      
Export reports Reports can be saved for later use in a target file format such as HTML, PDF, CSV, etc.      
Reports scheduler Scheduler to create and send selected reports via email      

Can the solution be considered value for money?

Component-based pricing model
The Standard edition starts at $ 595 for 500 users

The professional version starts at $ 1195 for 500 users.

ADSelfService Plus has an edge over competitors, like AD Self Service Tool, with key features like:

Automatic enrollment: Enroll users without their intervention by importing enrollment data like challenge questions and answers, mobile numbers, email ID, etc., from a CSV file or establish a connection with your in-house database which contains users’ enrollment data. You can also force users to enroll by using a logon script.
Single sign-on for cloud apps: Allow users to access all their cloud applications with just their Active Directory credentials.
Free password expiration notifier: Remind users via SMS and email to change their passwords before they expire. This feature is 100% free with no restrictions on user count.
Password synchronizer: Allow users to maintain a single password across all their on-premises and cloud applications.
Granular password policy: Enforce customized granular password policies for different users in the same AD domain.
Mobile apps: Users can manage passwords on the go with mobile apps for Android and iOS.
Cached credentials update: Users can self-reset their passwords securely and also automatically update the cached domain credentials, on their machines, using ADSelfService Plus.
GINA/CP/Mac login agents: Log in agent for GINA/CP and Mac OS X allows users to reset their passwords and unlock their accounts from the log in screen of their machines.




What customers say about us

  • CAMH will be able to save close to $26,000 a year on service desk calls related to Active Directory password resets and locked accounts, and will see a return on investment within the first six months of product implementation.

    Judy OlivierProject Manager, CAMH

About ManageEngine ADSelfService Plus

ADSelfService Plus is from the ManageEngine family where we are continuously dedicated to providing quality products and are constantly involved in adding new features and enhancements. ADSelfService Plus facilitates a switch between ManageEngine products using a Jump to option ADManager Plus and ServiceDesk Plus.

For more information about ManageEngine ADSelfService Plus, please visit
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  • Add-ons

    Failover and Secure Gateway Services
    Includes failover (high availability, load balancing) and secure gateway services (reverse proxy) that are essential for large enterprises.
    SMS Pack
    Allows you to use Clickatell, a third-party SMS gateway, to send notifications and MFA verification code via SMS.
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Disclaimer: ManageEngine does not guarantee the accuracy of any information presented in this document, and there is no commitment, expressed or implied, on ManageEngine’s part to update or otherwise amend this document. The furnishing of this document does not provide any license to patents, trademarks, copyrights or other intellectual property rights owned or held by ManageEngine.

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