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ManageEngine ADSelfService Plus vs Duo Security

What is ManageEngine ADSelfService Plus? ADSelfService Plus is an integrated self-service password management and single sign-on solution (SSO) for on-premises Active Directory, and cloud applications.
What is Duo Security? Duo Security is a user-centric access security platform that provides two-factor authentication, endpoint security, remote access solutions and more, to protect sensitive data at scale for all users, devices, and applications.
Device, password, and user account security: ADSelfService Plus vs Duo Security
  • ManageEngine ADSelfService Plus and Duo Security are two solutions that help admins effectively enforce endpoint security with advanced authentication techniques.
  • ManageEngine ADSelfService Plus and Duo Security are two solutions that help admins effectively enforce endpoint security with advanced authentication techniques.
  • In this document, we’ll compare both the security and password management capabilities offered by ADSelfService Plus and Duo.

ManageEngine ADSelfService Plus

Features Description ManageEngine ADSelfService Plus
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Duo Security
One identity
SSO for on-premises and cloud applications Allow users to log in just once using their AD username and password, and gain access to all their enterprise applications.    
SAML SSO Integration with all SAML supported applications    
SSO + 2FA Secure access to SSO apps with an additional authentication factor (2FA).    
Password synchronizer Synchronize Windows password changes with on-premises and SaaS applications    
Multi-factor authentication
Available authentication techniques Authentication techniques available to verify users’ identities.  
  • Security Q & A.
  • Email verification codes.
  • SMS verification codes.
  • Google Authenticator.
  • Duo Security.
  • RSA SecurID.
  • RADIUS Authentication.
  • TOTP authenticator.
  • Fingerprint authenticator
  • QR-code based authentication.
  • Push notification authentication.
  • SAML Authentication.
 
  • Duo Push
  • Security keys
  • U2F
  • OTP
  • Phone callback
  • SMS and hardware tokens
Forced enrollment Users can be forced to enroll when they log into their system    
Auto enrollment Import enrollment data from a CSV file or database and enroll users without their intervention    
Enrollment reminders Users can be asked to enroll by sending them an enrollment reminder via email    
Enrollment during identity verification Allowing the partially enrolled users to complete their enrollment during the identity verification process like password self-service or MFA for application or endpoint logins.    
Flexible authenticator enforcement A. Force the usage of a set of authenticators for specific users based on OU, domain, and group membership.    
Custom authenticator enforcement for users B. Users will be required to prove their identity in the following order:
  • Mandatory authenticators.
  • If needed, the remaining enabled authenticators will be used till the number of required factors is matched.
   
Flexible authenticator usage Allow users to select a specific authenticator from the displayed list to prove their identity during TFA application and endpoint logins.    
Security capabilities
Endpoint multi-factor authentication (MFA) Secure remote and local connections to Windows, macOS, and Linux devices with an additional authentication factor  

The second level of authentication can be done through any one of the following:

  • Security Questions and Answers
  • Email Verification.
  • SMS Verification.
  • Google Authenticator.
  • Duo Security.
  • RSA SecurID.
  • RADIUS Authentication.
  • Push Notification Authentication.
  • Fingerprint Authentication.
  • QR Code-based Authentication.
  • TOTP Authentication.
  • AD Security questions
  • YubiKey
  • SAML Authentication
  • Microsoft Authenticator
 

The second level of authentication can be through one of the following:


  • Duo Push
  • Security keys
  • U2F
  • OTP
  • Phone callback
  • SMS and hardware tokens
Two-factor authentication for login Enable TFA for users logging into the portal.    
Password policy enforcer Advanced password policy settings like banning weak passwords, dictionary words, palindromes, breached passwords, and keyboard sequences to ensure users don't create weak passwords for their Active Directory and cloud applications.    
Android and iOS Mobile Apps Reset passwords, and unlock accounts on-the-go from any Android or iOS mobile device.    
Adaptive MFA Configure your organization's risk tolerance level, and define which users and which devices can access which applications under which circumstances.  

(Will be added soon.)

 
MFA for remote access providers to internal servers Supports integration with major enterprise remote access gateways and VPN providers including Juniper and Cisco to secure access to specific internal servers and remote access to applications.  

(Supports MFA for remote access providers, and MFA for VPN is currently in beta version.)

 
Self-service password management capabilities
Self-service password reset and self-service account unlock Users can reset their forgotten AD and cloud passwords without calling the help desk.    
Password and account expiration notification
  • Notify users to change their passwords before it expires.
  • Notify users and their managers about impending account expiration.
   
Cached credentials update Helps remote users reset their cached password in their machines when they are not connected to the corporate network.    
Automatic password reset/account unlock Automatically reset passwords when they expire and unlock accounts when they are locked-out.    
Additional features
Administrator’s dashboard Visual dashboard which details all key user related information    
OU and group-based policies Provide users access to self-service features based on their OU or group membership.  

(Will be released soon.)

 
Employee directory self-update Allows users to update their profile information such as contact number in Active Directory.    
Self-service group subscription Allows users to opt-in or opt-out of AD group memberships.    

Can the solution be considered value for money?

Component-based pricing model
The Standard edition starts at $ 595 for 500 users

The professional version starts at $ 1195 for 500 users.

Conclusion

From the above comparison, it is evident that while Duo Security offers features to ensure device security,
it doesn't offer much to simplify password management.

With ADSelfService Plus, you can:
  • Enable self-password resets and self-account unlocks from Active Directory and cloud apps.
  • Ensure users prove their identity before they are enabled to perform password self-service actions with advanced authenticators.
  • Secure Windows, macOS, and Linux logons with two-factor authentication.
  • Improve user account security with password policy enforcer.
  • Allow users to reset passwords for their cloud accounts, in addition to their on-premises Active Directory apps.

If your organization needs a complete self-service password management and an endpoint security solution, go for ADSelfService Plus. It is affordable, bundled with a wide range of features, and will make for a happier workforce!

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What customers say about us

  • CAMH will be able to save close to $26,000 a year on service desk calls related to Active Directory password resets and locked accounts, and will see a return on investment within the first six months of product implementation.

    Judy OlivierProject Manager, CAMH

About ManageEngine ADSelfService Plus

ADSelfService Plus is from the ManageEngine family where we are continuously dedicated to providing quality products and are constantly involved in adding new features and enhancements. ADSelfService Plus facilitates a switch between ManageEngine products using a Jump to option ADManager Plus and ServiceDesk Plus.

For more information about ManageEngine ADSelfService Plus, please visit

www.manageengine.com/products/self-service-password
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  • Add-ons

    Failover and Secure Gateway Services
     
    Includes failover (high availability, load balancing) and secure gateway services (reverse proxy) that are essential for large enterprises.
    SMS Pack
     
    Allows you to use Clickatell, a third-party SMS gateway, to send notifications and MFA verification code via SMS.
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Disclaimer: ManageEngine does not guarantee the accuracy of any information presented in this document, and there is no commitment, expressed or implied, on ManageEngine’s part to update or otherwise amend this document. The furnishing of this document does not provide any license to patents, trademarks, copyrights or other intellectual property rights owned or held by ManageEngine.

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