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Forefront Identity Manager

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Forefront Identity Manager

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ManageEngine ADSelfService Plus vs Forefront Identity Manager

The prime objective of Self Service Password Reset software is to allow end-users who have forgotten their passwords or have been locked-out of their account, to securely reset their own passwords without helpdesk intervention. ManageEngine ADSelfService Plus and Forefront Identity Manager are two different software that serve this purpose, while the former is dedicated with this sole objective in mind, the latter comes as a part of a larger identity management offering with self-service password reset a component.

Key Differentiators that stimulate the adoption of ADSelfService Plus over Forefront Identity Manager:

  • Out-of-the-Box features that work without Scripting/Customization needs.
  • Enhanced security options like the inclusion of a "CAPTCHA" to probe for valid login-ids.
  • A Well-defined Security Center that allows configuring varying degrees of Q & A Challenges for password reset.
  • An automated Installation of Rich Client on client computers for Password Reset from the Logon Prompt Vs. a cumbersome manual process.
  • A convenient user based licensing model at the most affordable cost vs. a complicated CAL and User based licensing model.

ManageEngine ADSelfService Plus

Key Features ManageEngine ADSelfService Plus
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Forefront Identity Manager
Key Features in ADSelfService Plus
Self Service Password Reset    
Self Service Account Unlock    
Self Service AD Update    

Not a part of the SSPR module but yet under the scope of FIM

Self Service Change Password    
Employee Directory Search    

Not a part of the SSPR module but yet under the scope of FIM

Password Reset from a Kiosk    
Built-in Reporting Mechanism    

ManageEngine ADSelfService Plus

Features ManageEngine ADSelfService Plus
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Forefront Identity Manager
Add-on Features
Web Based Software    
Easy Installation and Deployment    
Support For Multiple Languages    
Reset Password from Windows Logon Prompt (Using CTRL + ALT + DEL)option from the Logon Screen    
Installation of GINA on Client Computers controlled by the application    

Manual

GINA installation via. GPO    
Facilitates Configuring Multiple Self Service Policies    
Management Policy Rules  

For OUs and Domains

 

For Selected User Sets

Restricting Inactive Users from Portal Access / Password Reset  

(This helps with optimal use of License.)

 

(Selection of Users and grouping them into sets)

Force users who have reset password using the product to Change Password at Next Logon    

Requires Configuring multiple Workflows

Multiple Enrollment Options
Enrollment by sending Reminders to users    
Automatic Enrollment of Users using a CSV file/ Register on behalf of a User    
Forced Enrollment option – Enrollment forced on Logon    

Security and Convenience

Features ManageEngine ADSelfService Plus
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Forefront Identity Manager
Security and Convenience
Identity Verification based on Challenge Questions    
Identity Verification based on Email / SMS    
SMS gateway interface to facilitate Third Party SMS    

(FIM 2010 R2 provides the basic framework to enable the SMS One-Time Password, it does not include any implementation or SMS gateway interface)

In-built tool to generate certificate signing requestor    
Single Sign-on    
Password Synchronization    
CAPTCHA to Probe Valid Login IDs    
Administrator Defined Challenge Questions    
Users can configure their own Security Questions    
Challenge Questions can be presented one after the other – when password reset    

(Workflow)

Block Users who fail x password reset attempts in y minutes    
Configure Mandatory Challenge Questions for Password Reset    

(Workflow)

Additional Options for a Secure Password Reset

Features ManageEngine ADSelfService Plus
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Forefront Identity Manager
Password Strengtheners to facilitate stronger Password practice
Text/Mail Auto Generated Password to End-User    
Run Custom Script upon successful password reset / change.   NA
Force Users to Change Password at Next Logon    
Enforce varying levels of Password Strengths    
Enforce Active Directory Password History Settings during password reset    
Security Question and Answers Strengtheners
Prevent users from providing the same answer to multiple questions    

Only on configuring a suitable Workflow

Prevent users from using any word of a question in their answers
Prevent users from using specific patterns
Security Questions Display Preference
Display security questions one by one    

Only on configuring a suitable Workflow

Display only a random subset from a user's security questions
Security Answer Authentication
Make security answers case sensitive    

(Workflow dependent)

Hide answers during reset / unlock operations

Reporting Capabilities:

Key Features ManageEngine ADSelfService Plus
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Forefront Identity Manager
Reporting
Reporting for Single Server Environments    
Reporting in Distributed Server Environment    

(Requires Additional SQL Databases for Reporting in a distributed environment)

Audit Info on Enrollment  

Built-in Audit Reports that provide data on Reset Password Audit, Unlock
Account Audit ,Self-Update Audit , Change Password Audit, Notification Delivery and Identity Verification

NA
User Reports  

Built-in reports that provide info on Locked-out Users, Soon-to-expire password users, Password expired users.

 
Reports on Enrollment  

Enrolled Users, non-Enrolled Users, Licensed Users

 
Reports on the Security Question and Answers    

Can the solution be considered value for money?

Component-based pricing model
The Standard edition starts at $ 595 for 500 users

The professional version starts at $ 1195 for 500 users.

Conclusion

  • From the above comparison matrix it is established that both software are equally efficient in reducing helpdesk tickets through self-service password reset and account unlock. ADSelfService Plus is comparatively more flexible and user friendly with its built-in enrollment facilitation and reminder capabilities. This works to the advantage of enterprises by enabling easy adoption, security and control at the best value for money.
  • Forefront Identity Manager promises several capabilities, most of which can be done only with the help of external tools or through scripting capabilities of an administrator. Further this software is reliant on several supporting pre-requisites and has a complex licensing model; The product starts @USD 18 per user with added CAL license cost making it difficult for an administrator to justify the ROI on deploying this software just to overcome password reset challenges. ADSelfService Plus beats Forefront Identity Manager on this count hands-down.

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What customers say about us

  • CAMH will be able to save close to $26,000 a year on service desk calls related to Active Directory password resets and locked accounts, and will see a return on investment within the first six months of product implementation.

    Judy OlivierProject Manager, CAMH

About ManageEngine ADSelfService Plus

ADSelfService Plus is from the ManageEngine family where we are continuously dedicated to providing quality products and are constantly involved in adding new features and enhancements. ADSelfService Plus facilitates a switch between ManageEngine products using a Jump to option ADManager Plus and ServiceDesk Plus.

For more information about ManageEngine ADSelfService Plus, please visit

www.manageengine.com/products/self-service-password
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  • Add-ons

    Failover and Secure Gateway Services
     
    Includes failover (high availability, load balancing) and secure gateway services (reverse proxy) that are essential for large enterprises.
    SMS Pack
     
    Allows you to use Clickatell, a third-party SMS gateway, to send notifications and MFA verification code via SMS.
    (No. of SMS Credits *)
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Disclaimer: ManageEngine does not guarantee the accuracy of any information presented in this document, and there is no commitment, expressed or implied, on ManageEngine’s part to update or otherwise amend this document. The furnishing of this document does not provide any license to patents, trademarks, copyrights or other intellectual property rights owned or held by ManageEngine.

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