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Password ManagerPro

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ManageEngine ADSelfService Plus vs Password Manager Pro

ManageEngine ADSelfService Plus is a web based end-user self service reset password solution. This document provides a high level comparison between ManageEngine ADSelfService Plus and Password Manager Pro. The highlighted differences between the two offerings are tabulated below.

ManageEngine ADSelfService Plus

Functionality ManageEngine ADSelfService Plus
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Password Manager Pro
Product description The product’s primary goal is to act as a self service portal to allow an end user self reset password, self account unlock and also self update personal information in Active Directory from a web console. Password Manager Pro (PMP) is a trusted solution to securely store, access and administer shared administrative passwords. It enables IT managers to maintain a central repository of passwords, enforce standard password policies and control unauthorized user access to shared passwords.
What business problems does it solve? Analysts state that 30% of helpdesk queries are related to password reset management and account lockout. ADSelfService Plus reduces the most critical password tickets which consume a substantial amount of help desk time by rendering a secure, reliable and robust web based self service solution to the end user. The end user can manage his passwords by himself and also update his personal details in Active Directory with ease. The program also provides security while password resets through an enrollment and identity verification questionnaire. In organizations, access to IT infrastructure such as servers, databases, network devices and applications storing sensitive data are restricted through privileged passwords. Typically, the applications are used in a shared environment by a group of administrators, who end up virtually struggling with a pile of passwords and face problems on securely storing, managing and sharing the passwords. Password Manager Pro solves these challenges by providing a secure system to store, administer, and share passwords.
Core Functionality
  • Self Reset Password / Unlock accounts without Helpdesk
  • User Update personal info in Active Directory real time.
  • Manage all user accounts with password status reports.
  • Email notification of expiring password on Active Directory.
  • Reduce Help Desk Workload & Password Tickets.
  • Get Complete Control and enhanced productivity of all users along with Self Service benefits.
  • Get a record of 'Who', 'When' and from 'Where' Password Reset, Unlock Account or User Update his info in AD using the application.
  • Securely store thousands of privileged passwords of servers, databases, network devices, websites and IT applications
  • Selectively share passwords with others
  • Reset passwords of remote resources
  • Enforce better password management practices
  • Complete record of 'who', 'what' and 'when' of password access
Key Differences
  • It is end-user software aimed at reducing helpdesk calls by providing self service benefits to end-users. ADSelfService Plus requires the end users to go through a process of enrollment for performing a self password reset or account unlock.
  • In addition, administrators can notify users of one or more selected OU's to perform self service functions.
PMP is meant for the use of IT administrators and users in enterprises. By providing a centralized repository of passwords, it restricts access to the administrative passwords in enterprises. To access PMP’s web-interface, users need an account, created by the administrator.
It does not store the passwords anywhere. PMP stores the passwords in a secure, centralized repository. Users retrieve the passwords (that are allotted to them) whenever needed. Provision to release the password to specific users for specified time period, is also available.
Retrieval of passwords not possible only a reset of password is possible. Subject to the access restrictions, passwords can be retrieved by authorized users any time.
Helps in resetting the passwords of domain accounts through self-service mode. Self-reset or a self unlock is possible even without logging into Active Directory. The self-reset password or a self-unlock account mandates answering your enrolled questionnaire. Can be used to reset the password of any stored resource – local accounts, domain accounts, service accounts, passwords of IT applications, databases, network devices and others. These passwords can be reset in real-time or through scheduled tasks. Not through self-service mode.
ADSelfService Plus allows Password reset right from Windows Logon Prompt using the Alt+Ctrl+Del ADSelfService Plus GINA client installed on client machines. No such clients are installed or are required.

Can the solution be considered value for money?

Component-based pricing model
The Standard edition starts at $ 595 for 500 users

The professional version starts at $ 1195 for 500 users.

 

 

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What customers say about us

  • CAMH will be able to save close to $26,000 a year on service desk calls related to Active Directory password resets and locked accounts, and will see a return on investment within the first six months of product implementation.

    Judy OlivierProject Manager, CAMH

About ManageEngine ADSelfService Plus

ADSelfService Plus is from the ManageEngine family where we are continuously dedicated to providing quality products and are constantly involved in adding new features and enhancements. ADSelfService Plus facilitates a switch between ManageEngine products using a Jump to option ADManager Plus and ServiceDesk Plus.

For more information about ManageEngine ADSelfService Plus, please visit

www.manageengine.com/products/self-service-password
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  • Add-ons

    Failover and Secure Gateway Services
     
    Includes failover (high availability, load balancing) and secure gateway services (reverse proxy) that are essential for large enterprises.
    SMS Pack
     
    Allows you to use Clickatell, a third-party SMS gateway, to send notifications and MFA verification code via SMS.
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Disclaimer: ManageEngine does not guarantee the accuracy of any information presented in this document, and there is no commitment, expressed or implied, on ManageEngine’s part to update or otherwise amend this document. The furnishing of this document does not provide any license to patents, trademarks, copyrights or other intellectual property rights owned or held by ManageEngine.

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