ManageEngine ADSelfService Plus vs SecureAuth Password Management
Forgotten passwords and locked-out accounts are two of the main sources of help desk tickets. ManageEngine ADSelfService Plus and SecureAuth Password Management are two solutions that can help you avoid password-related help desk calls. This document provides a detailed comparison of these two solutions to help you make an informed purchase decision.
Five reasons why ADSelfService Plus is better
| Real-time password synchronizer |
|
| Free password expiration notifier |
|
| Additional self-service features |
|
| Forced enrollment |
|
| Cached credentials update |
|
ManageEngine ADSelfService Plus
| Features | Description | ManageEngine ADSelfService Plus Try now |
SecureAuth Password Management | ||
|---|---|---|---|---|---|
| Core Self-Service Features | |||||
| Self-Password Reset | Users can reset their forgotten passwords without calling the help desk. | ||||
| Self-Service Account Unlock | Users can unlock their locked out accounts without calling the help desk. | ||||
| Password Expiration Notification | Notify users to change password before it expires. | ||||
| Account Expiry Notification | Notify users and their managers about impending account expiration. | ||||
| Password Change Notification | Notify users when their passwords are changed/ reset natively in Windows. | ||||
| Password Synchronizer | Synchronize Windows password changes with on-premise and SaaS applications | ||||
| SSO for Enterprise Applications | Allow users to log in just once using their AD username and password, and gain access to all their enterprise applications. | *
(available in SecureAuth SSO) |
|||
| Windows logon twofactor authentication | Enables two-factor authentication for Windows (both local and remote logons) | *
(available in SecureAuth SSO) |
|||
| Cached Credentials Update | Helps remote users reset their cached password in their machines when they are not connected to the corporate network. | ||||
| Password Policy Enhancer | Enforce advanced OU and group-based password policy settings such as dictionary rule for improved security | ||||
| Approval Workflow | Get self-service actions by end users approved by managers or IT admins. | ||||
| Help desk password reset | Allows help desk to verify users’ identities and reset passwords. | ||||
| Employee Directory Self-Update | Allows users to update their profile information such as contact number in Active Directory. | *
(Available in SecureAuth User Self-Service) |
|||
| Self-Service Group Subscription | Allows users to opt-in or opt-out of AD group memberships. | ||||
| Employee Search | Allows users to search for their colleague's information. | ||||
| Organization Chart | Allows users to find their position in the organization hierarchy. | ||||
| Change Password | Users can change their password from anywhere, anytime. | ||||
| Automatic Password Reset/Account Unlock | Automatically reset passwords when they expire and unlock accounts when they are locked-out. | ||||
| Accessibility | |||||
| Web and Mobile-based Portal | Users can access the self-service portal from a web or mobile browser | ||||
| Android and iPhone Native Mobile Apps | Android and iPhone apps for ‘on the go’ password reset and account unlock | ||||
| Windows Login Agent | Users can access the self-service password reset portal from the Windows login prompt. | ||||
| Mac Login Agent | Users can access the self-service password reset portal from the macOS login prompt. | ||||
| Linux Login Agent | Users can access the self-service password reset portal from the Linux login prompt. | ||||
| Security | |||||
| Available authentication techniques | Authentication techniques available to verify users’ identities during password reset. | 13 authentication methods including biometric, push, TOTP, and third-party authentication providers. | 25+ methods | ||
| Password history support | Checks password history during password reset. | ||||
| Two-factor authentication for login | Enable TFA for users logging into the self-service portal. | ||||
| Password reset/ account unlock email notifications | Notify users via e-mail & SMS upon successful password reset/change/ account unlock |
(Notifies via both Email and SMS) |
(Email only) |
||
| Enrollment Options | |||||
| Forced Enrollment | Users can be forced to enroll when they log into their system | ||||
| Enrollment Reminders | Users can be asked to enroll by sending them an enrollment reminder via email |
(supports both SMS and email reminders) |
(only via email) |
||
| Auto Enrollment | Import enrollment data from a CSV file or database and enroll users without their intervention | ||||
| Enrollment Options | |||||
Additional Features ManageEngine ADSelfService Plus
| Features | Description | ManageEngine ADSelfService Plus Try now |
SecureAuth Password Management |
|---|---|---|---|
| Single Sign-on to Self-Service Portal | Users are automatically logged in with their domain credentials using SAML, NTLMv2, or smart card authentication | ||
| Multi-Language Support | Built-in support for multiple languages | ||
| Integration with other applications | Avail self-service password reset & account unlock from other applications | OWA, SharePoint, Citrix | Information unavailable. |
| Integration with help desk tools | Integrate with help desk tools to automatically create tickets for end users’ self-service actions. | Information unavailable. | |
| Rebranding | Customize the self-service portal with your own name, logo, etc. |
Reporting Capabilities ManageEngine ADSelfService Plus
| Features | Description | ManageEngine ADSelfService Plus Try now |
SecureAuth Password Management |
|---|---|---|---|
| Administrator’s Dashboard | Visual dashboard which details all key user related information | ||
| User Actions Audit Reports | Reports on user actions, their password status and more | ||
| Password and Account Status Report | Reports on users with soon-to-expire passwords, locked-out users, password expired users | ||
| Enrollment Status Report | Report on users’ enrollment status | Information not available | |
| Rebranding | Scheduler to generate and send selected reports via email | Information not available |
Can the solution be considered value for money?
Component-based pricing model
The Standard edition starts at $ 595 for 500 users
The professional version starts at $ 1195 for 500 users.
Conclusion
- Both ADSelfService Plus and SecureAuth Password Management offer self-service features to clamp down on password-related help desk calls.
- ADSelfService Plus supports real-time password sync for enterprise systems and applications, self-service features such as self-service group subscription and employee search, ability to update cached credentials, and dedicated mobile apps in addition to what SecureAuth offers.
- Also, ADSelfService Plus is a lot more affordable than SecureAuth
Note: This document is for comparative purposes only. The above provided comparison is based on readily available information on the competitor's website as on March 2019. The data provided might vary in the actual product.
