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ManageEngine ADSelfService Plus vs Softerra Adaxes

What is ManageEngine ADSelfService Plus? ADSelfService Plus is an integrated self-service password management and single sign-on solution (SSO) for Active Directory (AD) and cloud applications.
What is Softerra Adaxes? Adaxes is an AD management and automation solution that provides enhanced administration experience for AD, Exchange and Office 365 environments.
Password self-service capability: ADSelfService Plus vs. Adaxes
  • ManageEngine ADSelfService Plus and Softerra Adaxes are two solutions that can help you avoid password-related help desk calls by empowering users with password self-service capabilities.
  • While ADSelfService Plus exclusively offers password management capabilities, Adaxes also offers other AD management and automation features.
  • In this document we'll compare the password management capabilities offered by ADSelfService Plus and Adaxes.

ManageEngine ADSelfService Plus

Features Description ManageEngine ADSelfService Plus
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Softerra Adaxes
Core Password Self-Service Features
Self-Service Password Reset Users can reset their forgotten AD passwords without calling the help desk.    
Users can reset their cloud passwords including Office 365 and G Suite.   *

Only supports Office 365 for selfpassword resets.

Self-Service Account Unlock Users can unlock their accounts without calling the help desk.    
Users can unlock their cloud accounts including Office 365 and G uSite.   *

Only supports Office 365 for self-account unlocks.

Password Expiration Notification Notify users to change their passwords before it expires.    
Account Expiry Notification Notify users and their managers about impending account expiration.    
Password Synchronizer Synchronize Windows password changes with on-premise and SaaS applications   *

Only synchronizes users' Office 365 password with their Active Directory account.

SSO for Enterprise Applications Allow users to log in just once using their AD username and password, and gain access to all their enterprise applications.    
TFA for Windows Logons Enables two-factor authentication for Windows (both local and remote logons)  

    The second level of authentication can be through one of the following

  • Security Questions and Answers.
  • Email Verification.
  • SMS Verification.
  • Google Authenticator.
  • Duo Security.
  • RSA SecurID.
  • RADIUS Authentication.
  • Push Notification Authentication.
  • Fingerprint Authentication.
  • QR Code-based Authentication.
  • TOTP Authentication.
 
Cached Credentials Update/Offsite Password Self-Service Helps remote users reset their cached password in their machines when they are not connected to the corporate network.    
Offline Password Self-Service Helps users reset their domain password even when not connected to any network.    
Approval Workflow Get self-service actions by end users approved by managers or IT admins.  

(Requires integration with ADManager Plus)

 
Employee Directory Self-Update Allows users to update their profile information such as contact number in Active Directory.    
Self-Service Group Subscription Allows users to opt-in or opt-out of AD group memberships    
Employee Search Allows users to search for their colleagues' information.    
Organization Chart Allows users to find their position in the organization hierarchy.    
Change Password Users can change their password from anywhere anytime.    
Automatic Password Reset/Account Unlock Automatically reset passwords when they expire and unlock accounts when they are locked-out.    
Multiple Access Points For Password Self-Service Portal
Web and Mobile-based Portal Users can access the self-service portal from a web or mobile browser    
Android and iPhone Native Mobile Apps Android and iPhone apps for ‘on the go’ password reset and account unlock    
Windows Login Screen Users can access the self-service password reset portal from the Windows login prompt.    
Mac Login Agent Users can access the self-service password reset portal from the macOS login prompt.    
Linux Login Agent Users can access the self-service password reset portal from the Linux login prompt.    
Identity Verification And Real-time Alerts
Available authentication techniques Authentication techniques available to verify users’ identities during password reset.  
  • Security Q&A
  • Email verification codes.
  • SMS-based Verification Code
  • Google Authenticator.
  • Duo Security
  • RSA SecurID.
  • RADIUS Authenticator.
  • TOTP authenticator.
  • Fingerprint authenticator.
  • QR-code based authentication.
  • Push notification authentication.
  • SAML Authentication
  • AD Security Questions.
 
  • Security Q&A
  • Verification codes via SMS.
  • Verification codes via email.
Two-factor authentication for login Enable TFA for users logging into the selfservice portal.    
Password reset/ account unlock email notifications Notify users via e-mail & SMS upon successful password reset/change/ account unlock    
Enrollment Options For Password Self-Service
Forced Enrollment Users can be forced to enroll when they log into their system    
Enrollment Reminders Users can be asked to enroll by sending them enrollment reminders via email.    
Auto Enrollment Import enrollment data from a CSV file or database and enroll users without their intervention    

(PowerShell scripting is needed)

Advanced Password Policy Controls For Improved User Account Security
Password complexity requirements for all integrated applications. Option to force any or all the below character group requirements in a password:
  • Uppercase characters
  • Lowercase characters
  • Special characters
  • Numeric characters
  *

(Only three are enforced)

History Rule Password history enforcement for password resets to prevent users from reusing their old passwords.    
Pattern Rule, Dictionary Rule, and Unicode Rule
  • Option to disallow the use of specific patterns (like abc, 123, etc.), palindromes, and dictionary words.
  • Option to force the use of Unicode characters.
   
Additional Features
Export Reports Reports can be saved for later use in a target file format such as HTML, PDF, CSV, etc.    
Audit Reports Audit reports allow administrators to track the actions performed by users in a chosen time period.    
Report Scheduler Automatically generate and email reports to multiple users at the specified times.    
Administrator’s Dashboard Visual dashboard which details all key user related information    
OU and group-based policies Provide users access to self-service features based on their OU or group membership.    

Can the solution be considered value for money?

Component-based pricing model
The Standard edition starts at $ 595 for 500 users

The professional version starts at $ 1195 for 500 users.

Conclusion

However, with ADSelfService Plus, you can:
  • Enforce multiple multi-factor authentication techniques for password resets.
  • Secure Windows logons with two-factor authentication.
  • Improve user account security with password policy enforcer.
  • Allow users to reset passwords for their cloud accounts, in addition to their AD accounts.
  • Enable self-password resets from Windows, macOS, Linux, and mobile apps.
  • If your organization needs a complete self-service password management solution for Active Directory and cloud applications, go for ADSelfService Plus. It is affordable than Adaxes, bundled with a lot more features, and will make for a happier workforce!
customer-testimonial-logo

What customers say about us

  • CAMH will be able to save close to $26,000 a year on service desk calls related to Active Directory password resets and locked accounts, and will see a return on investment within the first six months of product implementation.

    Judy OlivierProject Manager, CAMH

About ManageEngine ADSelfService Plus

ADSelfService Plus is from the ManageEngine family where we are continuously dedicated to providing quality products and are constantly involved in adding new features and enhancements. ADSelfService Plus facilitates a switch between ManageEngine products using a Jump to option ADManager Plus and ServiceDesk Plus.

For more information about ManageEngine ADSelfService Plus, please visit

www.manageengine.com/products/self-service-password
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  • Add-ons

    Failover and Secure Gateway Services
     
    Includes failover (high availability, load balancing) and secure gateway services (reverse proxy) that are essential for large enterprises.
    SMS Pack
     
    Allows you to use Clickatell, a third-party SMS gateway, to send notifications and MFA verification code via SMS.
    (No. of SMS Credits *)
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Disclaimer: ManageEngine does not guarantee the accuracy of any information presented in this document, and there is no commitment, expressed or implied, on ManageEngine’s part to update or otherwise amend this document. The furnishing of this document does not provide any license to patents, trademarks, copyrights or other intellectual property rights owned or held by ManageEngine.

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