Steps to configure Zendesk accounts with ADSelfService Plus
Go to Configuration --> Self-Service --> Password Synchronizer
Click the Zendesk link. You will be presented with Zendesk configuration page.
Enter the domain name of your Zendesk account
Enter the username and password of your Zendesk account
Enter a brief description of the domain
Select the Self-Service Policies by clicking the plus icon. Password Synchronization will be possible for only those users who fall under the selected self-service policies.