Configuring SAML SSO for Citrix ShareFile

These steps will guide you through setting up the single sign-on functionality between ADSelfService Plus and Citrix ShareFile.


  1. Log in to ADSelfService Plus as an administrator.

  2. Navigate to Configuration → Self-service → Password Sync/Single Sign-on.

  3. Locate and click on Citrix ShareFile in the list of applications provided.

  4. Click Download SSO Certificate link in the top-right corner of the screen.

  5. In the pop-up that appears, copy the Login URL and Logout URL

  6. Click Download SSO Certificate and save the PEM file.

Citrix ShareFile (Service Provider) configuration steps

  1. Now, login to Citrix ShareFile portal with an administrator’s credentials.

  2. Navigate to Settings → Admin Settings → Security → Login & Security Policy.

  3. Scroll down to Single sign-on / SAML 2.0 Configuration.

  4. Under Basic Settings, click Yes for Enable SAML

  5. In the Your IDP Issuer / Entity ID field, enter the Login URL value you had saved in the Step 5 of Prerequisite.

  6. In the X.509 Certificate field, upload the certificate (PEM) file you downloaded in Step 6 of Prerequisite.

  7. In the Login URL and Logout URL fields, enter the Login URL value and Logout URL value you had saved in the Step 5 of Prerequisite respectively.

  8. Under the Single sign-on / SAML 2.0 Configuration section, note down the value of the SP-initiated Login URL.

  9. Click Save to complete the configuration

ADSelfService Plus (Identity Provider) configuration steps

  1. Now, switch to ADSelfService Plus’ Citrix ShareFile configuration page.

  2. In the Domain Name field, enter the domain name of your email address. For example, if you use to log in to Citrix ShareFile, then is the domain name.

  3. In the SAML Redirect URL field, enter the value you copied in Step 8 of Citrix ShareFile configuration.

  4. Enter Description for the connection.

  5. In the Available Policies field, select the policies for which you wish to enable single sign-on.

  6. Click Save
    Your users should now be able to sign in to Citrix Sharefile through ADSelfService Plus.

    For Citrix ShareFile, both SP & IDP initiated flows are supported.

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