Configuring SAML SSO for ThousandEyes

These steps will guide you through setting up the single sign-on functionality between ADSelfService Plus and ThousandEyes.


  1. Log in to ADSelfService Plus as an administrator.

  2. Navigate to Configuration → Self-service → Password Sync/Single Sign-on.

  3. Locate and click on ThousandEyes in the list of applications provided.

  4. Click Download SSO Certificate link in the top-right corner of the screen.

  5. In the pop-up that appears, download the meta file by clicking on the Download Metadata file button.

ThousandEyes (Service Provider) configuration steps

  1. Login to ThousandEyes portal with an administrator’s credentials.

  2. Click on the Profile logo at the top-right corner of the page.

  3. Navigate to Account Settings → Security & Authentication.

  4. In the Setup Single Sign-On section, mark the check-box against Enable Single Sign-On.

  5. Click on Import File and select the metadata file downloaded in Step 5 of prerequisite.

  6. Click Save to complete the configuration.

ADSelfService Plus (Identity Provider) configuration steps

  1. Now, switch to ADSelfService Plus’ ThousandEyes configuration page.

  2. In the Domain Name field, enter the domain name of your email address. For example, if you use to log in to ThousandEyes, then is the domain name.

  3. Enter Description for the connection.

  4. In the Available Policies field, select the policies for which you wish to enable single sign-on.

  5. Click Save and log out of ADSelfService Plus.
    Your users should now be able to sign in to ThousandEyes through ADSelfService Plus.

  6. For ThousandEyes, only SP initiated flow is supported.

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