System requirements for ADSelfService Plus

Hardware Requirements
Software Requirements

Hardware requirements

Hardware	Minimum requirements	Recommended requirements
Processor	2.4 GHz	3 GHz
RAM	8 GB	16 GB
Disk Space	100 GB (SSD preferred)	200 GB (SSD preferred)

Software requirements

Supported platforms

ManageEngine ADSelfService Plus can be installed in the following Windows operating system versions:

Windows Servers	Windows Clients
Windows Server 2025	Windows 11
Windows Server 2022	Windows 10
Windows Server 2019	Windows 8.1
Windows Server 2016	Windows 8
Windows Server 2012 R2	Windows 7
Windows Server 2012
Windows Server 2008 R2

Supported browsers

ADSelfService Plus requires one of the following browsers to be used as a client to access its server.

Internet Explorer 10 and above
Firefox 4 and above
Chrome 10 and above
Microsoft Edge

Supported databases

ADSelfService Plus comes with a built-in PostgreSQL database for storing user enrollment information, domain configuration information, certain AD attribute values, ADSelfService Plus reports data, etc. Organizations can also use an external Microsoft SQL or PostgreSQL database to store this data. The supported database versions are:

PostgreSQL

ADSelfService Plus build number	Supported database versions
6513 and above	PostgreSQL 14 and 15
6500 to 6512	PostgreSQL 12, 13 and 14
6100 to 6410	PostgreSQL 9.4-9.6, 10.0-10.15, and 11.0-11.7
5500 to 6013	PostgreSQL 9.2-9.6

Microsoft SQL

ADSelfService Plus build number	Supported database versions
6500 and above	Microsoft SQL Server 2012 and above
5500 to 6410	Microsoft SQL Server 2005 and above

Preferred screen resolution: 1024 x 768 pixels or higher.

Note: If your ADSelfService Plus server is using a MySQL database, we recommend migrating to PostgreSQL. Contact the support team at support@adselfserviceplus.com to know more.

Supported platforms for login agent installation

The ADSelfService Plus login agent enables end users to securely log into their machines and perform self-service password resets and unlocks directly from the machine login screen.

You can install the login agent on the following platforms:

Windows servers	Windows clients	macOS clients	Linux clients
Windows Server 2022	Windows 11	macOS 15 Sequoia	Red Hat Enterprise Linux 8.x-9.x *
Windows Server 2019	Windows 10	macOS 14 Sonoma	Rocky Linux 8.x-9.x *
Windows Server 2016	Windows 8.1	macOS 13 Ventura	Ubuntu 16.x-20.04.4
Windows Server 2012 R2	Windows 8	macOS 12 Monterey	Fedora 27.x-31.x
Windows Server 2012	Windows 7	macOS 11 Big Sur	CentOS 7.X
Windows Server 2008 R2	Windows Vista	macOS 10.15 Catalina
Windows Server 2008		macOS 10.14 Mojave
		macOS 10.13 High Sierra
		macOS 10.12 Sierra
		OS X 10.11 El Capitan
		OS X 10.10 Yosemite

* Machines running Red Hat Enterprise Linux and Rocky Linux can be secured with machine login MFA. Self-service password resets and unlocks from the login screen are currently not supported for these platforms.

Note: While the ADSelfService Plus login agent has been officially tested and confirmed to run seamlessly on the three Linux distributions mentioned, it may support other Linux distributions as well. Please contact the support team (support@adselfserviceplus.com) to check if the Linux distribution used in your organization is supported.

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