Help Document

Linking enterprise accounts with Active Directory

  • In the ADSelfService Plus user portal, go to the Applications tab. In the window that opens, a list of popular enterprise applications will be displayed.
  • Hover over the application you want to link your Windows account with, then select Click to logon.
  • Enter the credentials of the selected application.

Note:

  • Your admin may have already automatically linked your Windows domain account with other accounts.
  • The process for linking Salesforce and G Suite accounts is a little different. Click here to learn more.

Linking accounts in user console

 

Linking accounts in user console

How do I unlink my accounts?

  • In the ADSelfService Plus user portal, go to Applications. In the window that opens, a list of enterprise applications that you've linked with your Windows account will be displayed.
  • Hover over the application you want to unlink from your Windows account, then select Unlink

Link Salesforce and G Suite accounts with Active Directory

  • In the ADSelfService Plus user portal, go to the Applications tab and click Salesforce or G Suite.
  • Enter the username of your email account in the User Name field, and select Generate OTP.
  • Tip: If your email address is david.blake@example.com, your username is david.blake.

  • You will receive a one-time password for the entered email address. Enter that password and click Link Account.
  • Configurations for Salesforce

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