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Download ManageEngine ADSelfService Plus Service Pack

Note: Service Pack 1 (SP1) is applicable only for build 4000, 4001 and 4002

Download Service Pack (SP) 1
Download Service Pack (SP) 1

Follow steps 1 through 9 to apply the service pack.
  1. Shut down ADSelfService Plus server. If ADSelfService Plus is running as a service, stop the service also.
    Stop ADSelfService Plus Start --> All Programs --> ADSelfService Plus --> Stop ADSelfService Plus
    Stop Service "ManageEngine ADSelfService Plus" service, if running
  2. Please wait for a few moments till the server/service terminates completely
  3. Take a backup of the existing ADSelfService Plus by creating a ZIP file of the contents of </ADSelfServicePlusHome/> directory and save it as in the </ADSelfServicePlusHome/> directory.
  4. Execute the UpdateManager.bat file present in the <ADSelfServicePlusHome>/bin directory.
  5. Click Browse and select the .PPM file that you have downloaded.
  6. Click Install to install the service pack. This may take several minutes depending on the amount of data that needs to be migrated, so please do not terminate the procedure prematurely.
  7. Wait until the service pack is fully installed.
  8. Click Close and then click Exit to exit the Update Manager tool.
  9. Start the ADSelfService Plus server

Need Help?

You can contact ADSelfService Plus Support at any time for assistance in upgrading ADSelfService Plus to the latest version.