Editing Components

     

    To edit the resource details,

    1. Log in to ServiceDesk Plus - MSP using your user name and password.

    2. Click the Assets tab -> select the Asset Components link under the resource block on the left hand side of the page. This opens the list view page of the asset components.

    3. Click the title of the Asset Components to be edited. This opens the Asset details page.

    4. Click Edit button on the top right hand side of the page (Or)

      Click the Actions combo box next to the edit resource button -> select the Edit option. This opens the Edit Components page.

    5. Edit the Asset Details block such as Asset Name, Tag, Serial No, Bar Code, Vendor Name, Cost, Acquisition Date, Expiry Date, and Location. The Product Name cannot be edited as it is linked to the product list created by the technician.

    6. Modify the Asset State details such as, Current usage status of the assets like In Use, In Repair and so on. Then the Associate the asset to User or Department details or Assign to User or Department details.

    7. Update the changes. You can see the components details getting updated.

    note

    Note:

    The user/department are populated based on the site selected.

     

     

     

     

     

     

     

     

     

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