Adding Non-IT Assets to Group

     

    You have two types of groups in ServiceDesk Plus - MSP say, Static group and Dynamic. Add to group option in Non-IT asset list view page is to group bulk of Non-IT assets. These assets will be grouped under the Static group by default.

     

    To Add Non-IT Assets to group,  

    1. Log in to ServiceDesk Plus - MSP application using your user name and password.

    2. Click any of the Non-IT Assets link under the Resources block on the left hand side of the page. This opens the Non-IT assets list view page.

    3. Select the Non-IT assets to be added to the group by enabling the check box. This opens the Add Resource(s) to page.

    4. By default you can group Non-IT assets only to the static group. Either to the Existing static group or New static group can be added.

    5. If you would like to group the Non-IT assets under existing static group then click the corresponding radio button. Select the group name from the combo box.

    6. Else, if you would like to add a new static group and group the Non-IT assets, click New Group radio button. Specify the Group Name and relevant information about the group in the Description field.   

    7. Click Save button to save the changes.

     

     

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