Uninstall the Agent

     You can manually un-install the agent from Add/Remove Programs or from the ServiceDesk Plus MSP application. If you are unable to un-install the agent from the Control Panel then follow the steps below,  

    • Click Workstations link from the Assets block.

    • From the Workstation list view page, click on Agent Details link. By default, the workstations for which the agent is not installed is listed.

    • Select the options either Agent with older version or Agent installed Workstations from the Filter drop down.

    • Select the check box beside the workstations to un-install the agent.

    • Click Un-install button. The agent is removed from the selected workstations.

     

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