Announcement types are used to provide additional information on announcements. You can custom create announcement types as required.
To create an announcement type,
Go to Admin > Helpdesk Customizer > Announcement Type.
Click New and add relevant Name and Description in the pop-up.
Finally, click Save.
View, edit, or delete announcements
All announcement types are listed under the announcement type configuration page. To access it, go to Admin > HelpDesk Customizer > Announcement Type.
- You can view all announcement types in the configuration page.
To edit an announcement type, click the name and make necessary changes then click Update.
To delete an announcement type, select one more types and then click the delete icon.