Announcement Type

    Announcement types are used to provide additional information on announcements. You can custom create announcement types as required.

    To create an announcement type,

    1. Go to Admin > Helpdesk Customizer > Announcement Type.

    2. Click New and add relevant Name and Description in the pop-up.

    3. Finally, click Save.

    View, edit, or delete announcements

    All announcement types are listed under the announcement type configuration page. To access it, go to Admin > HelpDesk Customizer > Announcement Type

    • You can view all announcement types in the configuration page.


    • To edit an announcement type, click the name and make necessary changes then click Update.   



    • To delete an announcement type, select one more types and then click the delete icon.



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