Announcement Type

Announcement types are used to provide additional information on announcements. You can custom create announcement types as required.

To create an announcement type,

1. Go to Admin > Helpdesk Customizer > Announcement Type.

2. Click New and add relevant Name and Description in the pop-up.

3. Finally, click Save.

View, edit, or delete announcements

All announcement types are listed under the announcement type configuration page. To access it, go to Admin > HelpDesk Customizer > Announcement Type. 

• You can view all announcement types in the configuration page.

• To edit an announcement type, click the name and make necessary changes then click Update.   

• To delete an announcement type, select one more types and then click the delete icon.