Manage all your clients, provide all-around managed IT services, and handle billing for multiple clients from a single platform. Configure processes specific to each client and ensure profitable service delivery.
Implement service delivery best practices with ServiceDesk Plus MSP's industry-recommended ITSM framework, and ensure superior service delivery
to your clients.
Automate repetitive processes, and stay on top of your high-priority tickets with features designed to ensure on-time service delivery. Give your help desk productivity a much-needed boost.
Visually design the entire life cycle for incoming tickets on a drag-and-drop canvas, adding in various statuses and transitions. Configure and automate actions at various points in the life cycle for improved efficiency. Guide your technicians throughout the ticket resolution process with Next Actions within the ticket.Read more
Build efficient help desk processes and attributes, and fulfill your client requirements with the help of unique customization options. Meet your clients' business demands profitably.
Efficiently manage all your clients' IT and non-IT assets from discovery to disposal. Ensure optimum asset utilization, and drive down costs significantly.
Design self-service portals unique to each client, and provide access to relevant services and solutions. Make services instantly and remotely accessible for each client with native mobile apps.
Provide 360-degree IT service management to your clients with the help of our broad range of integration options. Manage entire client IT infrastructures in a single console.