• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • Cloud
  • Unified IT
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
Cloud Solutions
IT Help Desk, and Operations Management from the Cloud
Manage IT as one
Unleash the power of Unified Monitoring

IT Asset Discovery

Account for All Your IT Assets with Easy Discovery and Scanning Techniques

    Enhanced Scanning Techniques. No More Missed Assets.

  • Discover all your Windows machines with a Windows domain scan, script scan, or agent-based scan.
  • Use the network scan to discover non-windows machines (Linux, Solaris, MAC, and IBM-AIX machines), VMHost machines, and IP devices such as printers, routers, switches, and access points.
  • Maintain a secure database of all your network and domain credentials with the built-in credential library.
  • Configure and employ remote control tools from within ServiceDesk Plus to take control of any Windows or MAC workstations./li>

Manage IT Inventories Across Sites. Aggregate Data into a Central Repository.

  • Manually import all asset details from various sites using a simple remote scan technique.
  • Assign imported assets to the respective sites for easy management.
  • Schedule auto-synchronization of asset data from remote locations to the central ServiceDesk Plus server.

Schedule Automated Scans. Stay Up to Date on Asset Information.

  • Schedule periodic audits and scans of your network to keep yourself updated about any changes in your IT environment.
  • Notify technicians automatically of any change ?to IT assets during the network/domain scan.
  • Schedule automatic re-scanning of your network to discover any new workstations added.
  • Enable periodic 'scan history cleanup' to reduce data clutter.
What Customers Say
With the asset management feature, we are able to organize all our company assets in one place; and with CMDB, we are able to follow all CI relationships.
Krasimira Stefanova
customer service director, Host Ventura
The World's Largest Organizations Rely On ServiceDesk Plus
Join the 100,000+ organizations who have streamlined their IT help desk operations