Assets are the building blocks of any IT infrastructure. Proper asset management can help reduce costs and unplanned expenditures, increase utilization, improve decision making, and minimize risk. Using spreadsheets and SharePoint to manage assets creates an illusion of effective asset management and leads many help desk managers to overlook the need for asset management capabilities in their IT help desk software. Join our upcoming webinar to discover how ServiceDesk Plus can help you improve your asset management.
What you'll learn
IT help desks receive many asset-related requests, like new asset allocations and software upgrades, on a day-to-day basis. To fulfill such requests, help desk technicians require real-time information about managed assets and their statuses. Asset management capabilities in ServiceDesk Plus provide a complete overview of the status, allocation, history, and utilization of all IT and non-IT assets. In this webinar, you'll learn about:
Who should watch
About ServiceDesk Plus's product education specialists
Product education specialists aim to educate users about ServiceDesk Plus and help them derive more value from their IT help desk. The team is passionate about training users, conducting online and offline sessions throughout the year.