# Jendra John Xavier, ITSM content marketing expert at ManageEngine

## Author

### Jendra John Xavier

Lead Product Marketer – ServiceDesk Plus

![Jendra John Xavier, Marketing analyst and ITSM enthusiast at ManageEngine](https://cdn.manageengine.com/sites/meweb/images/service-desk/images/john-itsm-content-writer.png)

Jendra has over eight years of experience in ITSM as a product marketer and customer educator. He channels his passion for technology and IT service management into empowering customers with practical knowledge through guides, articles, and webinars. An experienced presenter, Jendra enjoys speaking at ManageEngine events and other industry conferences around the world. When he is not reading about the latest ITSM trends or travelling to speak at events, he enjoys spending time on his many hobbies, including music, sports, and video games.