• Active Directory
  • Application
  • Desktop & Mobile
  • Help Desk
  • Network
  • Server
  • IT Security
  • MSP
  • Cloud
  • Unified IT
Device Management, made easy
Manage control and secure your workstations, mobile
devices and tablets
Help Desk for Everyone
IT Help Desk Software and Customer Support Software
Manage services faster, with multi-tenanted, ITIL-ready, and unified RMM solutions
Cloud Solutions
IT Help Desk, and Operations Management from the Cloud
Manage IT as one
Unleash the power of Unified Monitoring

Desktop Central Integration with ServiceDesk Plus

Go Beyond Tickets. Manage Desktops and Mobile Devices.

    Deploy Software, Manage Patches, and Take Control of IT Assets.

  • Perform desktop and MDM activities like asset management, application management, and profile configuration from your IT service desk console.
  • Deploy software packages remotely to end user machines and track the deployment status.
  • Enable end users to install or uninstall applications by requesting for these services in the Service Catalog.
  • Apply patches and updates automatically across the enterprise to keep your servers and workstations up to date and to simplify patch management.
  • Take control of any workstation and troubleshoot issues quickly and efficiently.
  • Scan workstations and other IT assets using Desktop Central and auto-populate your ServiceDesk Plus CMDB.
  • Detect anomalies like prohibited software, unlicensed installations, and insufficient licenses and take necessary action.
What Customers Say
We knew ITIL as a thick huge book that we didn't want to deal with, but ServiceDesk Plus is like ITIL wizard that makes ITIL implementation real easy!
Aaron Bockelie
senior system administrator, Warner Bros. Games
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